Teltel

26 tools available

TelTel is a telecom operator and software provider offering tools for automated voice and SMS communication, including cloud-based contact center software, Voice/SMS API, VoIP/SIP trunking, auto dialer, webphone integration, Click2Call, and webhook-based call event tracking for CRM integration.

phone & sms call tracking

Connect Teltel Visit Teltel ↗

Connect Teltel to Definable to auto-reply to inbound SMS, run targeted SMS campaigns, pipe voice → text → CRM. Personas call Teltel's 26 tools directly from chat or scheduled flows. Hook this into a comms persona — answer inbound, run outbound, transcribe and route everything.

Common workflows with Teltel

SMS auto-reply

Inbound SMS arrives
Persona classifies and answers
Hands off to human if needed

Outbound campaign

Build an audience
Personalise per contact
Send and track replies

Voice transcription pipeline

Receive a call recording
Transcribe and summarise
Push the summary to your CRM

Teltel actions 26

Every Teltel action below is a callable tool any Definable persona can invoke.

Create Autodialer Custom Status

Tool to create a custom status for autodialer contacts. Use when you need to add a new status option that agents can use to categorize contacts in the Operator Dashboard.

Create Call

Tool to create a call between two participants. Use when you need to initiate an outbound call connecting a caller to a destination number.

Create User Status

Tool to create a user status in TelTel. Use when you need to add a new status option for users.

Delete Autodialer Custom Status

Tool to delete an autodialer custom status by ID. Use when you need to remove a custom status from your autodialer configuration.

Delete User Status

Tool to delete a user status by ID. Use when you need to remove an existing user status from TelTel.

Get Account Balance

Tool to retrieve the account balance for your TelTel account. Use when you need to check available credit or account balance information.

Get Call List

Tool to retrieve a list of calls with details (duration, time, status). Use when you need to filter and page through call records.

Get Country

Tool to retrieve country resource information by ID from TelTel. Use when you need to fetch details about a specific country for DID number provisioning.

Get SMS List

Tool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel. Use when you need to filter or paginate through SMS message history. Supports filtering by date, sender, recipient, and message state.

Get User Caller ID Groups

Tool to retrieve caller ID groups for a specific user. Use when you need to fetch the list of CID groups associated with a user account.

Get Users List

Tool to retrieve a list of users from your TelTel account. Use when you need to page through or synchronize user records.

List Autodialer Actions

Tool to retrieve the action history for an autodialer campaign. Use when you need to view the list of actions performed on a specific autodialer campaign.

List Autodialer Contacts

Tool to retrieve the contact list for an autodialer campaign. Use when you need to view contacts, filter by phone number or start time, or paginate through campaign contacts.

List Autodialer Custom Statuses

Tool to retrieve list of autodialer custom statuses. Use when you need to view all available custom statuses for autodialer campaigns.

List Autodialer Campaigns

Tool to retrieve a list of autodialer campaigns from TelTel. Use when you need to view all autodialer campaigns and their details.

List Available Countries

Tool to get the list of countries where DID numbers are available for purchase. Use when you need to discover which countries support phone number provisioning or filter countries by pricing and features.

List Country Price Groups

Tool to retrieve phone number price groups available in a specific country. Use when you need to view pricing tiers or filter available phone number groups by country.

List Devices

Tool to retrieve a list of devices from your TelTel account. Use when you need to view all registered devices and their connection status.

List My Numbers

Tool to retrieve a list of phone numbers (DIDs) owned by the account. Use when you need to view all purchased phone numbers or filter by activation status, auto-renew settings, or SMS/voice support.

List DID Orders

Tool to retrieve a list of DID (phone number) orders from TelTel. Use when you need to check order status, view order history, or filter orders by specific criteria like status or type.

List User Statuses

Tool to retrieve a list of all user statuses in TelTel. Use when you need to view available status options for users.

Lookup Phone Number

Tool to perform HLR (Home Location Register) lookup for phone numbers via TelTel API. Use when you need to verify phone number validity, check network status, or retrieve carrier information. Supports single or multiple phone numbers in one request.

Receive Inbound SMS

Tool to process inbound SMS webhook data from TelTel. Use this to handle incoming SMS notifications that TelTel sends to your configured webhook URL. This action parses and validates the webhook payload, returning the SMS details in a structured format for further processing. Note: TelTel sends inbound SMS data via GET request with query parameters. Configure your webhook URL in TelTel account settings.

Set User Status

Tool to set a user's status in TelTel. Use when you need to update a user's availability or activity status.

Update Autodialer Custom Status

Tool to update an autodialer custom status value by ID. Use when you need to rename or modify an existing custom status label.

Update User Status

Tool to update an existing user status in TelTel. Use when you need to modify the name, enabled state, or offline state of a user status.

Frequently asked questions

What can I automate with Teltel on Definable?

Anything Teltel exposes through its API. Common phone & sms workflows on Definable include auto-reply to inbound SMS, run targeted SMS campaigns, pipe voice → text → CRM. Personas can call any of the 26 Teltel tools directly, then chain the result into another integration without you writing code.

How does Teltel authentication work?

Teltel uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Teltel integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 26 Teltel tools. You only need a separate Teltel subscription if Teltel itself charges per seat or per API call.

Is using Teltel through Definable secure?

Every call from a persona to Teltel is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Teltel on Definable?

Sign up for Definable, open the integrations page, find Teltel, and connect via OAuth or API key. You can immediately attach Teltel to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Teltel actions does Definable expose?

Definable exposes all 26 Teltel actions as callable tools — including `Create Autodialer Custom Status`, `Create Call`, `Create User Status`, plus 23 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

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