Shipengine

66 tools available

ShipEngine is a REST API that simplifies shipping processes by integrating with multiple carriers, allowing users to manage shipping labels, track packages, and validate addresses efficiently.

ecommerce developer tools

Connect Shipengine Visit Shipengine ↗

Connect Shipengine to Definable to recover abandoned carts, monitor inventory, detect order anomalies. Personas call Shipengine's 66 tools directly from chat or scheduled flows. Connect to a commerce persona that watches store activity and acts the moment a signal fires.

Common workflows with Shipengine

Abandoned-cart winback

Listen for cart abandonment
Persona drafts a follow-up
Schedules through your email tool

Low-stock alerts

Watch inventory levels
Trigger when a SKU falls below threshold
Notify ops in Slack

Order anomaly detection

Stream new orders
Flag unusual patterns
Open a ticket for review

Shipengine actions 66

Every Shipengine action below is a callable tool any Definable persona can invoke.

Add Tag to Shipment

Tool to add a tag to a shipment for organization and filtering. Use when you need to categorize or label a shipment.

Add to Batch

Tool to add shipments or rate IDs to an existing batch. Use when you need to add items to a batch after the batch has been created. At least one of shipment_ids or rate_ids must be provided.

Cancel Shipment

Tool to cancel a shipment by ID. Use when you need to cancel a shipment that has been created but not yet shipped. Note that once a shipment is in transit, it may not be cancellable depending on carrier policies.

Connect LTL Carrier

Tool to connect an LTL carrier account to ShipEngine. Use when you need to add an LTL carrier connection for freight shipping. For sandbox testing, use carrier codes TEST, WARN, or FAIL with empty credentials {}.

Connect Shipsurance Account

Tool to connect a Shipsurance insurance account to ShipEngine. Use when you need to integrate a Shipsurance policy for insurance coverage on shipments.

Create Account Image

Tool to create a new account image in ShipEngine. Use when uploading a logo or image for use on shipping labels.

Create Package Type

Tool to create a custom package type definition in ShipEngine. Use when defining new package types with specific codes and optional dimensions.

Create Tag

Tool to create a new tag in ShipEngine. Use after determining the desired tag name for shipments.

Create Tag 2

Tool to create a new tag for organizing shipments. Use when you need to create a tag by specifying the tag name in the URL path.

Create Warehouse

Tool to create a new warehouse. Use when adding a new inventory location after verifying its full address details.

Create Webhook

Tool to create a ShipEngine webhook. Use when you need to register a webhook for specific events. Use after confirming your event-handling endpoint is ready.

Delete Account Image by ID

Tool to delete a ShipEngine account image by its ID. Use when you need to remove an image from account settings. The image will be permanently removed from the account.

Delete Batch

Tool to delete a batch by ID. Use when you need to remove a batch from ShipEngine. Note that this operation is destructive and cannot be undone.

Delete Package

Tool to delete a custom package type by ID. Use when removing package types that are no longer needed.

Delete Warehouse

Tool to delete a warehouse from your ShipEngine account. Use when you need to remove a warehouse that is no longer needed. The warehouse will be permanently removed from your account.

Delete Webhook

Tool to delete a ShipEngine webhook subscription. Use when you need to remove a webhook that is no longer needed. The webhook will be permanently removed and will no longer receive event notifications.

Disconnect Carrier

Tool to disconnect a carrier account from ShipEngine. Use when you need to remove a carrier connection from your ShipEngine account.

Disconnect Shipsurance

Tool to disconnect a Shipsurance insurance account from ShipEngine. Use when you need to remove the Shipsurance integration.

Download File

Tool to download a file from ShipEngine. Use when you need to retrieve a label PDF or other document from the ShipEngine downloads endpoint.

Get Account Image by ID

Tool to retrieve account image settings by label image ID. Use when you need to fetch image data for labels or display account branding information.

Get Batch by External ID

Tool to retrieve batch details using an external batch ID. Use when you need to look up a batch by its client-assigned external identifier rather than ShipEngine's internal batch ID.

Get Batch by ID

Tool to retrieve detailed information about a specific batch by its ID. Use when you need to check batch status, download labels, or view errors.

Get Batch Errors

Tool to retrieve errors that occurred during batch processing. Use when you need to investigate or troubleshoot issues with a specific batch.

Get Bulk Rates

Tool to get shipping rates for multiple shipments in a single request. Use when you need to compare rates across multiple carriers or shipments efficiently. The request is processed asynchronously - use the returned rate_request_id to retrieve the actual rates once processing is complete.

Get Insurance Balance

Tool to retrieve the current Shipsurance insurance funds balance. Use when you need to check available insurance balance before purchasing shipment insurance.

Get LTL Carrier Credential Requirements

Tool to retrieve credential requirements for connecting an LTL carrier. Use when you need to discover what credentials (e.g., account number, username, password) are required before connecting a specific LTL carrier.

Get LTL Carrier Features

Tool to retrieve features supported by an LTL carrier. Use when you need to discover what capabilities (e.g., tracking, quotes, scheduled pickups) are available for a specific LTL carrier before creating shipments.

Get LTL Carrier Options

Tool to list available options/accessorials for an LTL carrier. Use when you need to discover what accessorial services (e.g., hazardous material, inside pickup, lift gate) are available for a specific LTL carrier connection.

Get LTL Carrier Packages

Tool to list available package/handling unit types for an LTL (Less Than Truckload) carrier. Use when you need to find valid package codes for LTL freight shipments.

Get LTL Carrier Services

Tool to list available services for an LTL carrier. Use when you need to discover what shipping services (e.g., standard, guaranteed morning/noon) are available for a specific LTL carrier connection.

Get Package by ID

Tool to get details of a specific custom package type by ID. Use when you need to retrieve package specifications.

Get Shipment by External ID

Tool to retrieve shipment details using an external shipment ID. Use when you need to look up a shipment by its client-assigned external identifier rather than ShipEngine's internal shipment ID.

Get Shipment by ID

Tool to retrieve a shipment by ID. Use when you need detailed shipment information after creation.

Get Shipment Rates

Tool to retrieve shipping rates for an existing shipment. Use when you need to get rate quotes for a shipment that has already been created.

Get Tracking Information

Tool to retrieve tracking information for a shipment. Use when you need to track the status and location of a package using its tracking number and carrier code.

Get Warehouse by ID

Tool to retrieve details of a specific warehouse by ID. Use when you need warehouse information including addresses and default status.

Get Webhook by ID

Tool to retrieve details of a specific webhook by ID. Use when you need to view the configuration of an existing webhook.

List Account Images

Tool to list all account images. Use when you need to retrieve all images configured for the ShipEngine account, such as logos or branding images used on shipping labels.

List Account Settings

Tool to list all account settings for the ShipEngine account. Use when you need to retrieve account configuration, preferences, or settings information.

List Batches (v2)

Tool to list all batches with comprehensive filtering options. Use when you need to retrieve batches with filters for status, creation/processing dates, batch number, or pagination.

List Carrier Package Types

Tool to list all available package types for a specific carrier. Use when you need to find valid package_code values before creating shipments.

List Labels (Extended)

Tool to list all shipping labels with comprehensive filtering options. Use when you need to retrieve labels with filters like status, carrier, tracking number, batch, or date ranges. Supports sorting and pagination.

List LTL Carriers

Tool to list all LTL (Less-Than-Truckload) carrier accounts connected to your ShipEngine account. Use when you need to discover available LTL carriers, their services, container types, and accessorial services before creating LTL shipments.

List Manifests (Advanced)

Tool to list all manifests with optional filtering by warehouse and carrier. Use when you need to retrieve manifests with advanced filtering options.

List Packages

Tool to list all package types. Use when selecting package options before shipment creation.

List Scheduled Pickups

Tool to list all scheduled pickups with optional filters. Use when you need to retrieve scheduled pickups with pagination support.

List Shipments (v2)

Tool to list all shipments with optional filtering parameters. Use when you need to retrieve shipments with filters like status, batch, tags, or date ranges.

List Tags (v2)

Tool to list all tags in your account. Use when you need to retrieve all available tags for display or selection purposes.

List Warehouses

Tool to list all warehouses. Use when you need to retrieve warehouse locations with pagination. Call after creating or updating warehouses.

List Webhook Events

Retrieve a list of available webhook event types supported by ShipEngine. Returns static documentation of all supported webhook events that can be used when creating webhooks. Always call this before SHIPENGINE_CREATE_WEBHOOK to obtain valid event type names — unsupported or mistyped event names result in no callbacks being received. Note: This is based on ShipEngine's documented event types as there is no API endpoint for listing events.

List Webhooks

Tool to list all webhooks configured on your account. Use when you need to view all registered webhooks.

Parse Address

Tool to parse unstructured address text and extract structured address components. Use when you have raw address text and need to extract individual fields like street, city, state, and postal code.

Process Batch Labels

Tool to process a batch to create and purchase shipping labels for all shipments in the batch. Use after creating a batch with shipments. The API returns HTTP 204 on success.

Remove From Batch

Tool to remove shipments or rate IDs from a batch. Use when you need to modify batch contents by removing specific shipments or rates. At least one of shipment_ids or rate_ids must be provided.

Remove Tag from Shipment

Tool to remove a tag from a shipment. Use when you need to un-categorize or remove a specific tag from an existing shipment.

Start Tracking Package

Tool to subscribe to tracking updates for a package via webhooks. Use when you need to start monitoring a shipment's status. The package tracking information will be sent to configured webhooks when updates occur.

Stop Tracking Package

Tool to unsubscribe from tracking updates for a package. Use when you no longer need to receive tracking notifications for a specific shipment. Once stopped, you will not receive further tracking updates for this package.

Track LTL Shipment

Tool to track an LTL shipment using carrier code and PRO number. Use when you need to retrieve real-time tracking information for an LTL shipment, including current status, delivery dates, and event history.

Update Account Image By ID

Tool to update an account image by ID in ShipEngine. Use when modifying image properties like name or default status.

Update LTL Connection

Tool to update LTL carrier connection credentials in ShipEngine. Use when you need to modify authentication credentials for an existing LTL carrier connection without disconnecting and reconnecting. You must provide all credential properties for the carrier, not just the property you wish to update.

Update Package Type

Tool to update an existing custom package type definition. Use when modifying package details such as name, code, description, or dimensions.

Update Shipment

Tool to update an existing shipment's details. Use when you need to modify shipment information such as addresses, packages, weight, or carrier options before creating a label.

Update Shipments Tags

Tool to update tags on one or more shipments in bulk. Use when you need to assign existing tags to shipments. Tags must be created before assignment using the Create Tag action.

Update Warehouse

Tool to update an existing warehouse's details and address. Use when modifying warehouse information such as name, origin address, return address, or default status.

Update Webhook

Tool to update a ShipEngine webhook. Use when you need to modify webhook URL, name, headers, or store association. Returns success on 204 status code.

Validate Address

Tool to validate and normalize shipping addresses. Use after collecting raw addresses to ensure they are correct and standardized before shipping.

Frequently asked questions

What can I automate with Shipengine on Definable?

Anything Shipengine exposes through its API. Common ecommerce workflows on Definable include recover abandoned carts, monitor inventory, detect order anomalies. Personas can call any of the 66 Shipengine tools directly, then chain the result into another integration without you writing code.

How does Shipengine authentication work?

Shipengine uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Shipengine integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 66 Shipengine tools. You only need a separate Shipengine subscription if Shipengine itself charges per seat or per API call.

Is using Shipengine through Definable secure?

Every call from a persona to Shipengine is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Shipengine on Definable?

Sign up for Definable, open the integrations page, find Shipengine, and connect via OAuth or API key. You can immediately attach Shipengine to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Shipengine actions does Definable expose?

Definable exposes all 66 Shipengine actions as callable tools — including `Add Tag to Shipment`, `Add to Batch`, `Cancel Shipment`, plus 63 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

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