01
SMS auto-reply
- Inbound SMS arrives
- Persona classifies and answers
- Hands off to human if needed
Mocean
6 tools available
Mocean enables SMS, voice, and verification services, integrating messaging capabilities into applications for multifactor authentication or customer engagement
Connect Mocean to Definable to auto-reply to inbound SMS, run targeted SMS campaigns, pipe voice → text → CRM. Personas call Mocean's 6 tools directly from chat or scheduled flows. Hook this into a comms persona — answer inbound, run outbound, transcribe and route everything.
Common workflows with Mocean
02
Outbound campaign
- Build an audience
- Personalise per contact
- Send and track replies
03
Voice transcription pipeline
- Receive a call recording
- Transcribe and summarise
- Push the summary to your CRM
Mocean actions 6
Every Mocean action below is a callable tool any Definable persona can invoke.
Query SMS Message Status V2
Tool to query delivery status of an SMS message. Use after sending an SMS when you need to check its delivery success by msgid.
Voice Dial V2
Tool to initiate an outbound voice call via Mocean API. Use when you need to place a call with a defined command flow.
Voice Download Recording V2
Tool to download a call recording. Use when you need to retrieve the recording audio for a completed call by its UUID.
Voice Hangup V2
Tool to hang up an active voice call. Use when you need to terminate an ongoing call by its call UUID immediately.
WhatsApp Incoming Webhook V2
Tool to receive and return the full incoming WhatsApp webhook payload. Use when you must capture raw webhook JSON (message_id, event_type, event_data) for downstream parsing.
WhatsApp Send Message V2
Tool to send a WhatsApp message via Mocean API. Use when you need to send text, media, template, reaction, or interactive messages on WhatsApp.
Brevo
Brevo (formerly Sendinblue) is an all-in-one email and SMS marketing platform that provides transactional messaging, marketing automation, contact management, and CRM tools to help businesses communicate and engage with their customers.
Callerapi
CallerAPI provides a white-label caller identification API that enhances customer trust, stops spam, fraud, and robocalls by offering branded caller ID solutions.
Callingly
Callingly is a lead response management software that automates immediate call and text follow-ups to new leads, integrating seamlessly with various CRMs and lead sources to enhance sales team responsiveness and conversion rates.
Callpage
CallPage is a lead capture tool that enables businesses to connect with website visitors through immediate phone callbacks, enhancing lead generation and sales conversion rates.
ClickSend
ClickSend is a cloud-based SMS and email marketing platform that enables businesses to send and receive SMS messages, manage contacts, and track campaign performance.
Convolo AI
Convolo.ai is an AI-powered communications platform designed to enhance sales calls and improve conversion rates through rapid lead response and integration capabilities.
Frequently asked questions
What can I automate with Mocean on Definable?
Anything Mocean exposes through its API. Common phone & sms workflows on Definable include auto-reply to inbound SMS, run targeted SMS campaigns, pipe voice → text → CRM. Personas can call any of the 6 Mocean tools directly, then chain the result into another integration without you writing code.
How does Mocean authentication work?
Mocean uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
Is the Mocean integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 6 Mocean tools. You only need a separate Mocean subscription if Mocean itself charges per seat or per API call.
Is using Mocean through Definable secure?
Every call from a persona to Mocean is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
How do I get started with Mocean on Definable?
Sign up for Definable, open the integrations page, find Mocean, and connect via OAuth or API key. You can immediately attach Mocean to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
What Mocean actions does Definable expose?
Definable exposes all 6 Mocean actions as callable tools — including `Query SMS Message Status V2`, `Voice Dial V2`, `Voice Download Recording V2`, plus 3 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Ready to automate with Mocean?
Wire it up in minutes. No coding required.