Kommo

53 tools available

Kommo CRM is a platform for managing customer relationships, sales pipelines, and business processes.

Connect Kommo to Definable to enrich new leads, route deals by ICP, flag stalled opportunities. Personas call Kommo's 53 tools directly from chat or scheduled flows. Wire it to a sales persona to keep records clean, score in real-time, and surface what needs attention.

Common workflows with Kommo

Enrich every new lead

Webhook on lead create
Persona enriches with public sources
Writes back firmographic and technographic data

Auto-route hot deals

Score new opportunities by intent
Match to the closer with the right ICP
Notify both in Slack

Stall detection

Find deals with no activity in 14 days
Draft a re-engagement message per persona
Queue for sales rep approval

Kommo actions 53

Every Kommo action below is a callable tool any Definable persona can invoke.

Add AI Source File

Tool to add a knowledge source file to Kommo AI. Use when you need to upload a file (like documentation, policies, or knowledge base articles) to be used by the Kommo AI agent or suggested reply feature.

Create Kommo Companies

Action to add one or more companies into the Kommo account.

Create Kommo Contact

Action to create one or more contacts in Kommo CRM.

Create Kommo Lead

Action to create a lead in Kommo CRM.

Create Kommo Task

Action to create a task in Kommo CRM.

Delete Kommo Files

Tool to delete files (move to trash) in Kommo. Use when you need to remove files from the Kommo account.

Get Kommo Account

Tool to get account information including user data, custom fields, task types, user groups, amojo rights, and integration status. Use when you need to retrieve account-level details from Kommo CRM.

Get Kommo Company

Tool to get a company by its ID from Kommo CRM. Use when you need to retrieve detailed information about a specific company including its name, responsible user, and optionally embedded data like contacts, leads, or catalog elements.

Get Kommo Contact

Tool to get a specific contact by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular contact.

Get Kommo Custom Field

Tool to retrieve a custom field by its ID from Kommo CRM. Use when you need detailed information about a specific custom field including its type, settings, and enum values.

Get Kommo Event

Tool to get a specific event by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular event, including before/after state changes for entities.

Get Kommo Field Group

Tool to retrieve a custom field group by its ID from Kommo CRM. Use when you need to get details about a specific field group including its fields and metadata.

Get File Links

Tool to get entities associated with a file in Kommo. Use when you need to find which leads, contacts, companies, or catalog elements are linked to a specific file.

Get Incoming Leads Summary

Tool to retrieve summary statistics for incoming (unsorted) leads in Kommo CRM. Use when you need aggregate metrics like total count, acceptance/decline rates, average processing time, and breakdown by lead source category.

Get Kommo Lead

Tool to get a lead by its ID from Kommo CRM. Use when you need to retrieve detailed information about a specific lead including its status, price, responsible user, and optionally embedded data like contacts, catalog elements, or loss reasons.

Get Kommo Loss Reason

Tool to retrieve a specific loss reason by its ID from Kommo CRM. Use when you need detailed information about a particular loss reason, such as its name, sort order, and timestamps.

Get Kommo Pipeline

Tool to get a pipeline by its ID from Kommo CRM. Use when you need to retrieve details about a specific pipeline including its stages.

Get Kommo Pipeline Status

Tool to get a specific pipeline stage by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular stage within a pipeline.

Get Kommo Task

Tool to retrieve a task by its ID from Kommo CRM. Use when you need to fetch details of a specific task.

Get Kommo User

Tool to retrieve user data by its ID from Kommo CRM. Use when you need to fetch details about a specific user including their name, email, role, group, and access rights.

Get Kommo Widget Info

Tool to get detailed information about a widget by its code. Use when you need to retrieve widget metadata, settings, version, or check if a widget is active in the account.

Import Products to AI

Tool to launch import of products from CRM to AI knowledge base. Use when you need to initiate the process of importing product data into the AI system for enhanced product recommendations and knowledge.

List Kommo Catalogs

Tool to retrieve a list of catalogs (lists) from Kommo CRM. Use when you need to fetch available catalogs in the account.

List Kommo Companies

Action to list Kommo companies with various filter options.

List Kommo Contacts

Action to list contacts in Kommo CRM.

List Kommo Conversations

Tool to get a list of conversations from Kommo CRM. Use when you need to retrieve conversations with pagination support.

List Kommo Custom Fields

Action to list custom fields in Kommo CRM.

List Entity Files

Tool to retrieve a list of files attached to an entity in Kommo CRM. Use when you need to see all files (documents, images, PDFs, etc.) that have been uploaded to a specific lead, contact, or company.

List Kommo Entity Links

Tool to get a list of entities linked to a specific entity in Kommo. Use when you need to retrieve contacts, companies, or leads linked to another entity.

List Kommo Entity Notes

Tool to get a list of all notes for an entity type (leads, contacts, or companies) in Kommo CRM. Use when you need to retrieve notes across all entities of a specific type, not just for a single entity.

List Kommo Entity Tags

Tool to get a list of tags for an entity type (leads, contacts, or companies). Use when you need to retrieve available tags for a specific entity type in Kommo CRM.

List Kommo Events

Tool to get a list of events from Kommo CRM with filtering options. Use when you need to retrieve events history, track changes to entities (leads, contacts, companies), or monitor specific event types like status changes, field updates, or assignment changes.

List Kommo Event Types

Tool to get a list of all available event types in Kommo CRM. Use when you need to see what event types can be used for filtering events or configuring webhooks.

List Kommo Field Groups

Tool to get a list of custom field groups for an entity type in Kommo CRM. Use when you need to retrieve field group information to organize custom fields.

List Kommo Files

Tool to retrieve a list of files from Kommo Drive. Use when you need to search, filter, or browse files stored in the Kommo CRM system. Supports filtering by name, extension, size, date, creator, and other criteria.

List Incoming Leads

Tool to get a list of incoming leads (unsorted) from Kommo with filtering and pagination. Use when you need to retrieve unprocessed leads that haven't been sorted into pipelines yet. Supports filtering by category (sip, mail, forms, chats), UID, and pipeline ID.

List Kommo Leads

Action to list leads in Kommo CRM.

List Kommo Lead Pipelines

Action to list lead pipelines in Kommo CRM.

List Kommo Loss Reasons

Action to list loss reasons for leads in Kommo CRM. Use when you need to retrieve all available loss reasons that can be assigned to lost leads.

List Kommo Notes By Entity

Tool to get notes for a specific entity by its ID in Kommo CRM. Use when you need to retrieve all notes associated with a lead, contact, or company.

List Kommo Pipeline Stages

Action to list stages of a pipeline in Kommo CRM.

List Kommo User Roles

Tool to get a list of user roles in Kommo CRM. Use when you need to retrieve available user roles and their permissions.

List Kommo Lead Sources

Tool to get a list of lead sources in Kommo CRM. Use when you need to retrieve all available lead sources that can be assigned to leads.

List Kommo Tasks

Action to list tasks in Kommo CRM.

List Kommo Templates

Tool to get a list of message templates in Kommo CRM. Use when you need to retrieve chat response templates that can be utilized in cards and bots.

List Kommo Users

Tool to get a list of users from Kommo CRM with pagination support. Use when you need to retrieve all users in the account or paginate through the users list.

List Kommo Webhooks

Tool to get a list of registered webhooks for the Kommo account. Use when you need to view all webhook configurations and their settings.

List Kommo Website Buttons

Tool to get a list of website chat button (CRM Plugin) objects from Kommo. Use when you need to retrieve all configured website chat buttons in the account. Supports pagination for large result sets.

List Kommo Widgets

Tool to get a list of installed widgets in Kommo. Use when you need to see which widgets are installed and their current status in the account.

Update Kommo Company

Action to update a single company in Kommo CRM.

Update Kommo Contact

Action to update contact information in Kommo CRM by contact ID.

Update Kommo Lead

Action to update an existing lead in Kommo CRM. Allows modifying lead properties including name, price, pipeline stage, responsible user, tags, and custom fields. Requires the lead ID to be specified.

Update Kommo Task

Action to update a task in Kommo CRM.

Frequently asked questions

What can I automate with Kommo on Definable?

Anything Kommo exposes through its API. Common crm workflows on Definable include enrich new leads, route deals by ICP, flag stalled opportunities. Personas can call any of the 53 Kommo tools directly, then chain the result into another integration without you writing code.

How does Kommo authentication work?

Kommo uses OAUTH2 on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Kommo integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 53 Kommo tools. You only need a separate Kommo subscription if Kommo itself charges per seat or per API call.

Is using Kommo through Definable secure?

Every call from a persona to Kommo is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Kommo on Definable?

Sign up for Definable, open the integrations page, find Kommo, and connect via OAuth or API key. You can immediately attach Kommo to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Kommo actions does Definable expose?

Definable exposes all 53 Kommo actions as callable tools — including `Add AI Source File`, `Create Kommo Companies`, `Create Kommo Contact`, plus 50 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

Ready to automate with Kommo?

Wire it up in minutes. No coding required.

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