Insighto.ai

65 tools available

Insighto.ai is an AI-powered communication platform that enables businesses to create and deploy conversational AI chatbots and voice agents for enhanced customer engagement across multiple channels.

ai chatbots customer support

Connect Insighto.ai Visit Insighto.ai ↗

Connect Insighto.ai to Definable to automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas call Insighto.ai's 65 tools directly from chat or scheduled flows. You can wire it into any persona to read, write, and react when an event fires.

Common workflows with Insighto.ai

Trigger on event

Listen for a new event
Parse and validate the payload
Take an action with the linked tool

Daily summary

Pull yesterday's activity
Summarise with the model of your choice
Send the digest via email or Slack

Cross-tool sync

Read records from one app
Transform with a persona
Write the result back via this integration

Insighto.ai actions 65

Every Insighto.ai action below is a callable tool any Definable persona can invoke.

Add Intent To Assistant

Tool to add an intent to an assistant in Insighto.ai. Use when linking existing intents to an assistant for enhanced conversation handling.

Create Agency

Tool to create a new agency in Insighto.ai. Use when setting up a new agency with organization-specific configuration and branding.

Create Contact Custom Field

Tool to create a new contact custom field in Insighto.ai. Use when you need to add custom metadata fields for contacts.

Create Form

Tool to create a new form in Insighto.ai. Use when you need to create either a natural (conversational AI-driven) or simple (traditional) form for collecting information from users.

Create Intent

Tool to create a new intent in Insighto.ai. Use when adding custom intents before training or deployment. Call after confirming intent attributes.

Create Prompt

Tool to create a new prompt in Insighto.ai. Use when adding custom prompts for AI interactions. The prompt template can include variables in {{variable_name}} format.

Create Provider

Creates a new AI provider configuration (e.g., OpenAI, ElevenLabs, Azure Speech, Cartesia, PlayHT) for use in voice and text-to-speech workflows. The provider stores credentials and settings in the attributes field.

Create Tag

Tool to create a new tag in Insighto.ai. Use when categorizing contacts, conversations, or other entities with custom labels.

Create Toolfunction

Tool to create a new toolfunction in Insighto.ai. Use when you need to register a new tool function (SDK, CURL, or query index type) before using it in workflows or assistant operations.

Create Webhook

Tool to create a new outbound webhook in Insighto.ai. Use when you need to configure webhook endpoints for event notifications.

Create Widget

Tool to create a new widget with specified attributes. Use after confirming assistant_id and widget_type.

Delete Assistant By ID

Tool to delete an assistant by its ID. Use when you need to permanently remove an assistant from the system.

Delete Bulk Forms By IDs

Tool to delete multiple forms by their IDs in a single operation. Use when you need to remove multiple forms at once.

Delete Contacts In Bulk

Tool to delete multiple contacts in bulk. Use when you need to remove several contacts at once by providing their UUIDs.

Delete Form By ID

Tool to delete a form by its unique identifier. Use when you need to permanently remove a form from the system.

Delete Linked Assistant Datasource

Tool to delete (unlink) a datasource from a linked assistant in Insighto.ai. Use when you need to remove a specific datasource from an assistant's knowledge base. Requires valid datasource_id and assistant_id.

Delete Link Tag Entity By ID

Tool to delete a link_tag_entity by its ID. Use when you need to remove a specific link_tag_entity from the system.

Delete Prompt By ID

Tool to delete a prompt by its unique ID. Use when you need to remove a prompt from the system.

Delete Provider By ID

Tool to delete an AI provider configuration by its unique identifier. Use when you need to permanently remove a provider from the system.

Delete Tag By ID

Tool to delete a tag by its unique identifier. Use when you need to permanently remove a tag from the system.

Delete Tool By ID

Tool to delete a tool by its ID. Use when you need to remove a tool from the system.

Delete Toolfunction By ID

Tool to delete a toolfunction by its ID. Use when you need to remove a toolfunction from the system.

Delete Twilio Auth By ID

Tool to delete a Twilio authentication configuration by its ID. Use when you need to remove a Twilio auth integration from the system.

Delete UserWhatsApp By ID

Tool to delete a UserWhatsApp by its ID. Use when you need to remove a specific UserWhatsApp connection.

Delete Widget By ID

Tool to delete a widget by its unique ID. Use when you need to permanently remove a widget from the system.

Get Agency Billing Plan

Tool to retrieve details of a specific agency billing plan by ID. Use when you need to view billing plan information including limits for bots, queries, words, voice seconds, and support options.

Get Agency Branding By ID

Tool to retrieve branding configuration for a specific agency by agency ID. Use when you have a valid agency ID and need its branding settings.

Get Agent List

Tool to fetch a paginated list of agents. Use when you need to retrieve user/agent information with pagination support.

Get Assistant By ID

Tool to retrieve details of a specific assistant by assistant ID. Use when you have a valid assistant ID and need the full assistant profile.

Get Captured Form By Form ID

Tool to retrieve captured form submissions by form ID. Use when you have a valid form ID and need to fetch all submissions for that specific form with pagination support.

Get Contact By ID

Tool to retrieve details of a specific contact by contact ID. Use when you have a valid contact ID and need the full contact profile.

Get Datasource By ID

Tool to retrieve details of a specific datasource by datasource ID. Use when you have a valid datasource ID and need the full datasource details.

Get Intent By ID

Tool to retrieve details of a specific intent by its ID. Use when you have a valid intent ID and need the full intent details.

Get List Of Contacts

Tool to fetch a paginated list of contacts. Use after confirming a valid API key to iterate through pages of contacts.

Get List Of Conversations

Tool to fetch a list of conversations. Use after specifying date range and filters to retrieve conversation metadata.

Get List Of Datasources

Retrieves a paginated list of data sources from Insighto AI. Data sources contain the knowledge base content (text, files, URLs) used by AI assistants. Use this to discover available data sources, get their IDs for further operations, or check if specific data sources exist. Requires admin or manager role.

Get List Of Data Sources Linked To Assistant Id

Tool to retrieve a paginated list of data sources linked to a specific assistant. Use when you need to discover which data sources are associated with an assistant ID. Requires admin or manager role.

Get List Of Widgets Linked To Assistant Id

Tool to fetch a paginated list of widgets linked to a specific assistant. Use when you need to discover which widgets are associated with an assistant ID.

Get Pricing For User

Tool to retrieve pricing information for Insighto.ai services. Use when you need to calculate costs for LLM, voice, or transcription services.

Get Prompt By ID

Tool to retrieve details of a specific prompt by prompt ID. Use when you have a valid prompt ID and need the full prompt details.

Get Provider By ID

Tool to retrieve details of a specific provider by provider ID. Use when you have a valid provider ID and need the full provider configuration.

Get Speechtotext List

Tool to fetch a paginated list of available speech-to-text voice configurations. Use when you need to retrieve available languages and providers for voice-to-text conversion.

Get Widget By ID

Tool to retrieve details of a specific widget by widget ID. Use when you have a valid widget ID and need the widget configuration.

List Channels

Tool to retrieve a paginated list of channels. Use after authenticating to fetch all available channels and their configurations.

Read Campaign Contact List

Tool to retrieve a paginated list of contacts associated with a specific campaign. Use when you need to fetch all contacts enrolled in a campaign.

Read Contact Custom Field List

Tool to retrieve a list of custom fields associated with contacts. Use when you need to inspect or sync contact metadata definitions.

Read Contact Sync Log List

Tool to retrieve a paginated list of contact sync logs. Use when you need to inspect sync history, troubleshoot sync issues, or audit contact synchronization operations.

Read Intents List

Tool to retrieve a list of all intents. Use after authenticating; supports pagination.

Read Tag List

Tool to retrieve a paginated list of tags. Use after authenticating to fetch and browse through all available tags.

Read Tool Function Invoke Log List

Tool to retrieve a paginated list of tool function invoke logs. Use when you need to inspect function invocation history, troubleshoot tool execution issues, or audit tool function calls.

Read Tool Toolfunction List

Tool to retrieve a paginated list of tool functions for a specific tool. Use after authenticating to fetch and browse through all tool functions associated with a given tool ID.

Read Twilio Auth List

Tool to retrieve a paginated list of Twilio authentications. Use after authenticating to fetch and browse through all configured Twilio auth integrations.

Retrieve Linked Tool And User

Tool to retrieve linked tool and user information for a specific tool. Use when you need to fetch users linked to a tool by tool ID.

Retrieve List Of User Custom Voice

Tool to retrieve a paginated list of user custom voices. Use after authenticating to fetch available custom voices.

Retrieve User Monthly Usages Aggregation

Tool to retrieve user monthly usages aggregation data. Use when you need to fetch analytics about user usage patterns aggregated by month.

Retrieve Webhook Log

Tool to retrieve webhook logs for a specific webhook. Use to monitor webhook delivery status and debug webhook issues.

Send Messages To Contacts

Tool to send messages to a list of contacts in bulk. Use when your widget is connected to WhatsApp or SMS and you have the contact IDs ready.

Update Link Tool User

Tool to update a link tool user by its ID. Use when you need to modify properties of an existing tool integration.

Update Tool By ID

Tool to update a tool by its ID. Use when you need to modify properties of an existing tool such as name, description, or enabled status.

Update Toolfunction By ID

Tool to update an existing toolfunction by its ID. Use when you need to modify properties of a toolfunction such as name, description, type, or enabled status.

Update Twilio Auth By ID

Tool to update a Twilio authentication configuration by its ID. Use when you need to modify Twilio auth credentials or settings.

Update User Profile

Tool to update a user profile in Insighto.ai. Use when modifying user account details, contact information, or billing settings.

Update UserWhatsApp By ID

Tool to update a UserWhatsApp configuration by its ID. Use when you need to modify WhatsApp Business API settings for a user.

Update Webhook By ID

Tool to update an outbound webhook by its unique ID. Use when you need to modify webhook configuration such as name, endpoint URL, or enabled status.

Upsert Contact By Email Or Phone Number

Tool to upsert (create or update) a contact in Insighto.ai using email or phone number. Use when you need to create a new contact or update an existing one by email or phone number.

Frequently asked questions

What can I automate with Insighto.ai on Definable?

Anything Insighto.ai exposes through its API. Common ai chatbots workflows on Definable include automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas can call any of the 65 Insighto.ai tools directly, then chain the result into another integration without you writing code.

How does Insighto.ai authentication work?

Insighto.ai uses API_KEY, OAUTH2 on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Insighto.ai integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 65 Insighto.ai tools. You only need a separate Insighto.ai subscription if Insighto.ai itself charges per seat or per API call.

Is using Insighto.ai through Definable secure?

Every call from a persona to Insighto.ai is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Insighto.ai on Definable?

Sign up for Definable, open the integrations page, find Insighto.ai, and connect via OAuth or API key. You can immediately attach Insighto.ai to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Insighto.ai actions does Definable expose?

Definable exposes all 65 Insighto.ai actions as callable tools — including `Add Intent To Assistant`, `Create Agency`, `Create Contact Custom Field`, plus 62 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

Ready to automate with Insighto.ai?

Wire it up in minutes. No coding required.

Start for free Schedule a demo

← All integrations