Heartbeat

7 tools available

Plug-and-play online communities. Heartbeat provides tools for creating and managing online communities with features for users, channels, events, messages, and more.

Connect Heartbeat to Definable to summarise busy channels, forward cross-tool alerts, turn threads into tasks. Personas call Heartbeat's 7 tools directly from chat or scheduled flows. Drop a persona into the channel — it summarises, forwards, and turns conversation into action.

Common workflows with Heartbeat

01

Channel digest

  1. Pull yesterday's busy channels
  2. Summarise per channel
  3. Post a single roll-up
02

Cross-tool alerts

  1. Forward critical events from CI, CRM, monitoring
  2. Format with context
  3. Post to the right channel
03

Thread → task

  1. Detect action items in a thread
  2. Persona creates the task
  3. Replies with the link

Heartbeat actions 7

Every Heartbeat action below is a callable tool any Definable persona can invoke.

Get Events

Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.

List channels

Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.

List Groups

Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.

List Users

Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.

Reactivate User

Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.

Retrieve Group

Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.

Retrieve User

Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.

Frequently asked questions

What can I automate with Heartbeat on Definable?

Anything Heartbeat exposes through its API. Common team collaboration workflows on Definable include summarise busy channels, forward cross-tool alerts, turn threads into tasks. Personas can call any of the 7 Heartbeat tools directly, then chain the result into another integration without you writing code.

How does Heartbeat authentication work?

Heartbeat uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Heartbeat integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 7 Heartbeat tools. You only need a separate Heartbeat subscription if Heartbeat itself charges per seat or per API call.

Is using Heartbeat through Definable secure?

Every call from a persona to Heartbeat is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Heartbeat on Definable?

Sign up for Definable, open the integrations page, find Heartbeat, and connect via OAuth or API key. You can immediately attach Heartbeat to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Heartbeat actions does Definable expose?

Definable exposes all 7 Heartbeat actions as callable tools — including `Get Events`, `List channels`, `List Groups`, plus 4 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

Ready to automate with Heartbeat?

Wire it up in minutes. No coding required.

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