Espocrm

2 tools available

EspoCRM is an open-source web application that allows businesses to manage their customer relationships effectively.

crm

Connect Espocrm to Definable to enrich new leads, route deals by ICP, flag stalled opportunities. Personas call Espocrm's 2 tools directly from chat or scheduled flows. Wire it to a sales persona to keep records clean, score in real-time, and surface what needs attention.

Common workflows with Espocrm

01

Enrich every new lead

  1. Webhook on lead create
  2. Persona enriches with public sources
  3. Writes back firmographic and technographic data
02

Auto-route hot deals

  1. Score new opportunities by intent
  2. Match to the closer with the right ICP
  3. Notify both in Slack
03

Stall detection

  1. Find deals with no activity in 14 days
  2. Draft a re-engagement message per persona
  3. Queue for sales rep approval

Espocrm actions 2

Every Espocrm action below is a callable tool any Definable persona can invoke.

Get App User

Tool to retrieve current user data including token, ACL, and preferences. Use after successful authentication to fetch session-specific profile.

Get Metadata

Test connectivity to the Docparser API by calling the ping endpoint. Use this tool to verify that your API credentials are valid and the service is reachable. Returns a simple 'pong' message on success.

Frequently asked questions

What can I automate with Espocrm on Definable?

Anything Espocrm exposes through its API. Common crm workflows on Definable include enrich new leads, route deals by ICP, flag stalled opportunities. Personas can call any of the 2 Espocrm tools directly, then chain the result into another integration without you writing code.

How does Espocrm authentication work?

Espocrm uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Espocrm integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 2 Espocrm tools. You only need a separate Espocrm subscription if Espocrm itself charges per seat or per API call.

Is using Espocrm through Definable secure?

Every call from a persona to Espocrm is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Espocrm on Definable?

Sign up for Definable, open the integrations page, find Espocrm, and connect via OAuth or API key. You can immediately attach Espocrm to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Espocrm actions does Definable expose?

Definable exposes all 2 Espocrm actions as callable tools — including `Get App User`, `Get Metadata`. Each tool gets a typed parameter schema so personas know exactly how to call it.

Ready to automate with Espocrm?

Wire it up in minutes. No coding required.

← All integrations