Ascora
crm 23 tools availableAscora is a cloud-based field service management software designed to streamline operations for service-based businesses, offering features such as job scheduling, invoicing, customer management, and mobile access.
About this integration
Connect Ascora to Definable to enrich new leads, route deals by ICP, flag stalled opportunities. Personas call Ascora's 23 tools directly from chat or scheduled flows. Wire it to a sales persona to keep records clean, score in real-time, and surface what needs attention.
Connect Ascora to Definable and it becomes a set of typed tools your agents plan with — triggered by events, run on schedules, or invoked mid-conversation. Every write is checked by the verifier before it lands.
Ascora · in workflows
What teams actually run.
Three patterns teams run with Ascora on day one. Each one is a plain-English prompt — no canvas, no glue code — and you can remix them into anything.
Auto-route hot deals
Stall detection
23 tools available
The Ascora toolbox.
Every Ascora capability your agents can call, each with a typed schema the planner reads. The router picks the right tool per step; the verifier checks the result.
Create Note Creates a note on an entity (customer, job, quote, etc.) in Ascora. Use this when you need to add comments, updates, or documentation to any entity in the system. Requires a valid entity ID from the Ascora system.
Create or Update Contact Tool to create a new contact or update an existing contact for a customer. Use when you need to add or modify contact information for a specific customer in Ascora. Requires a valid customer ID and accepts optional contact details like name, email, phone numbers, and default contact flag.
Create or Update Customer Tool to create a new customer or update an existing customer in Ascora. Use when you need to add a new customer with company name and optional contact details, address information (street and postal), and communication preferences. If the customer already exists, their details will be updated.
Create or Update Supplier Tool to create a new supplier or update an existing supplier in Ascora. Use when you need to add a new supplier with contact and address details, or modify an existing supplier's information by providing the supplierId.
Create Quotation Creates a new quotation/enquiry in Ascora for a customer. Use this tool when you need to submit a quote request with customer details (name, email, contact info), optional address information, work description, and custom fields. Returns a unique entity ID for the created enquiry that can be used to track or reference the quotation.
Delete Customer Tool to delete a specific customer by ID. Use when you need to remove a customer after confirming its existence.
Get Contact Tool to retrieve details of a specific contact by their unique identifier. Use when you need to fetch information about a contact including their name, contact details, address, and customer association.
Get Customer Tool to retrieve details of a specific customer by their unique identifier. Use when you need to fetch information about a single customer including contact details, addresses, and status.
Get Customers Retrieves all customers from the Ascora system. Returns a list of customer records including contact information (name, email, phone) and address details (street, city, state, postcode, country). This is a read-only operation that requires authentication via API key. Useful for syncing customer data, creating customer lists, or verifying customer information exists in the system.
Get Inventory Categories Retrieves all inventory categories used to organize supplies and kits in Ascora. Returns a paginated list of categories with their IDs, names, and numeric identifiers. Use this when you need to list available inventory categories or reference category information for organizing inventory items.
Get Inventory Kits Retrieves all inventory kits from Ascora. Returns a paginated list of kit items that bundle multiple supplies together. Use this when you need to list available inventory kits or access kit details for quoting, job planning, or inventory management.
Get Inventory Supplies Retrieves all inventory supplies with pricing and stock information from Ascora. Returns a paginated list of supply items. Use this when you need to list available inventory supplies or access supply details including pricing and stock levels.
Get Job Retrieves details of a specific job by its unique identifier. Returns comprehensive job information including job number, name, status, customer details, dates, and other job-specific data. Use this when you need to fetch detailed information about a particular job in the Ascora system.
Get Jobs Retrieves a paginated list of jobs from Ascora with optional filtering by job type, status, secondary status, and date range. Returns job details including job number, name, status, customer information, and assignment details. Use this when you need to list, search, or monitor jobs in the Ascora system.
Get Quote Labour Roles Retrieves labour roles available for use in quotes from Ascora. Use this when you need to list available labour roles with their hourly rates for quotation purposes.
Get Quotes Retrieves a paginated list of quotes from Ascora with optional filtering by status, date range, or customer. Returns quote details including quote number, customer information, status, creation date, and total amount. Use this when you need to list, search, or monitor quotes in the Ascora system.
Get Quote Standard Sections Retrieves standard sections that can be used in quotes. Returns a list of pre-configured standard sections that can be included in quotations. This is a read-only operation that requires authentication via API key. Use when you need to list available standard sections for quote generation or to verify what sections exist in the system.
Get Quote Standard Stages Retrieves standard stages that can be used in quotes for progress tracking. Use this when you need to list available quote stages, display progress tracking options, or reference standard stages for quote management. Returns all configured standard stages in the Ascora system.
Get Supplier Tool to retrieve details of a specific supplier by ID. Use when you need to fetch supplier information including contact details, address, and business information.
Get Supplier Invoices Retrieves supplier invoices from Ascora with optional pagination. Returns invoice details including invoice number, supplier name, dates, amounts, and status. Use this when you need to list, search, or monitor supplier invoices in the Ascora system.
Get Suppliers Retrieves a list of suppliers from the Ascora system. Returns supplier details including name, contact information (email, phone), address details, ABN, and activity status. Use this when you need to list or search for suppliers in the Ascora system.
Search Jobs Search for jobs by various criteria including job number, customer, or address. Use this when you need to find specific jobs based on identifiers or search terms rather than filtering by status or type.
Upload Attachment Tool to upload an attachment to an entity (quote, job, customer, etc.) in Ascora. Use when you need to attach files like documents, images, or plans to existing entities in the system.
See it run
One prompt, start to finish.
A real prompt, the Ascora tools it calls, and what comes back. This is the whole interface — describe the outcome, agents handle the rest.
Run a real Ascora task end-to-end — plan it, execute across the API, and hand back a verified result.
ascora.create_note Creates a note on an entity (customer, job, quote, etc.) in Ascora. Use this when you need ascora.create_or_update_contact Tool to create a new contact or update an existing contact for a customer. Use when you ne ascora.create_or_update_customer Tool to create a new customer or update an existing customer in Ascora. Use when you need · verified Done. Ascora responded across 3 calls, the verifier signed off, and the result is logged with every payload.
FAQ · Ascora
Questions, answered.
What teams ask before connecting Ascora.
01 What can I automate with Ascora on Definable?
Anything Ascora exposes through its API. Common crm workflows on Definable include enrich new leads, route deals by ICP, flag stalled opportunities. Personas can call any of the 23 Ascora tools directly, then chain the result into another integration without you writing code.
02 How does Ascora authentication work?
Ascora uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
03 Is the Ascora integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 23 Ascora tools. You only need a separate Ascora subscription if Ascora itself charges per seat or per API call.
04 Is using Ascora through Definable secure?
Every call from a persona to Ascora is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
05 How do I get started with Ascora on Definable?
Sign up for Definable, open the integrations page, find Ascora, and connect via OAuth or API key. You can immediately attach Ascora to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
06 What Ascora actions does Definable expose?
Definable exposes all 23 Ascora actions as callable tools — including `Create Note`, `Create or Update Contact`, `Create or Update Customer`, plus 20 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Put Ascora to work tonight.
Connect in two clicks, describe an outcome, and your first workflow is live in minutes. Free plan included — no card required.