01
Inbox triage
- Read incoming threads
- Classify by intent + urgency
- Draft replies for review
Zoho Mail
15 tools available
Zoho Mail is a secure and ad-free email hosting platform with collaboration tools, calendar integration, and extensive administrative controls
Connect Zoho Mail to Definable to triage inboxes, draft and queue follow-ups, classify and route incoming threads. Personas call Zoho Mail's 15 tools directly from chat or scheduled flows. Hand off to an email persona to triage, draft, and route — with you in the loop on every outbound.
Common workflows with Zoho Mail
02
Auto-follow-up
- Detect emails awaiting reply for 3+ days
- Draft contextual nudges
- Queue for one-click send
03
Lead capture
- Listen for inbound from a form alias
- Extract details
- Push to the CRM
Zoho Mail actions 15
Every Zoho Mail action below is a callable tool any Definable persona can invoke.
List Zoho Mail Accounts
Retrieves all Zoho Mail accounts associated with the authenticated user. Returns account details including accountId (required for other mail operations), email addresses, storage information, account status, user preferences, and security settings. Use this action first to get the accountId needed for subsequent mailbox, message, folder, and email operations. The accountId is a unique identifier for each mail account. Typical workflow: List accounts → Get accountId → Use accountId in other mail operations.
Domain Operations
Tool to perform domain operations like verify, set primary domain, hosting, aliases, MX/SPF checks, DKIM management, and notifications. Use after creating or retrieving a domain.
Get All Bookmarks
Tool to retrieve all personal bookmarks from a Zoho Mail account. Use when you need to fetch saved bookmarks/links with support for pagination and field filtering.
Delete Groups in Bulk
Delete multiple groups in a single API call. This action permanently removes the specified groups from your Zoho Mail organization. Use this when you need to: - Remove multiple obsolete or unused groups at once - Clean up groups after organizational restructuring - Batch delete groups for administrative purposes Note: Deleted groups cannot be recovered. Ensure you have the correct group IDs before deletion.
Delete Group
Tool to delete a specific mail group by its zgid. Use when you need to remove a group from your organization after confirming the IDs.
Create Email Draft
Tool to create and save an email draft in Zoho Mail without sending it. Use when composing emails that need to be saved for later editing or sending.
Get Message Content
Tool to retrieve the full content/body of a specific Zoho Mail email. Use when you need to fetch the complete email content after listing or searching messages, as list/search endpoints typically return only metadata/summary.
List Emails
Tool to retrieve a list of emails from a Zoho Mail account folder. Use when you need to fetch emails from inbox or specific folder, with support for filtering by read status, attachments, flags, and pagination.
Reply to Email
Tool to reply to an existing email via Zoho Mail API. Use when you need to send a reply to a received email message, maintaining email threading.
Send Email
Tool to send an email via Zoho Mail API. Use when you need to send emails immediately to recipients.
Get Organization User Storage Details
Tool to retrieve storage details for a specific user in the organization. Use when you need to know a user’s total and used storage quotas.
Update Organization Spam Process Type
Tool to update organization spam processing type. Use when changing the spam filtering strategy for an organization.
Update User Storage
Updates a user's storage allocation within a Zoho Mail organization. Can modify either base storage plan or extra storage add-ons. Use this when you need to: - Change a user's base storage plan (e.g., from basic to mailPremium) - Add or modify extra storage add-ons for a user Prerequisites: You must have valid zoid (organization ID) and zuid (user ID) before calling this action.
Search Messages
Tool to search emails in a Zoho Mail account using Zoho's searchKey syntax. Use when you need to find specific emails by sender, subject, keywords, status (e.g., unread), attachments, or flags. Returns messageId and folderId needed to fetch full message content.
Update Group Settings
Tool to update group settings. Use after group creation to adjust general or text settings.
Agent Mail
AgentMail provides AI agents with their own email inboxes, enabling them to send, receive, and act upon emails for communication with services, people, and other agents.
Bouncer
Bouncer is an email verification and validation service that helps ensure email deliverability by verifying email addresses through real-time and batch processing APIs.
Campaign Cleaner
Campaign Cleaner is a tool designed to optimize email campaigns by ensuring compatibility across email clients, improving deliverability, and enhancing overall performance.
Clearout
Clearout offers AI-powered email validation, email finder, and prospecting services to enhance email deliverability and lead generation.
ClickSend
ClickSend is a cloud-based SMS and email marketing platform that enables businesses to send and receive SMS messages, manage contacts, and track campaign performance.
Emailable
Emailable provides an email verification API that allows developers to integrate real-time email validation into their applications, ensuring the accuracy and deliverability of email addresses.
Frequently asked questions
What can I automate with Zoho Mail on Definable?
Anything Zoho Mail exposes through its API. Common email workflows on Definable include triage inboxes, draft and queue follow-ups, classify and route incoming threads. Personas can call any of the 15 Zoho Mail tools directly, then chain the result into another integration without you writing code.
How does Zoho Mail authentication work?
Zoho Mail uses OAUTH2 on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
Is the Zoho Mail integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 15 Zoho Mail tools. You only need a separate Zoho Mail subscription if Zoho Mail itself charges per seat or per API call.
Is using Zoho Mail through Definable secure?
Every call from a persona to Zoho Mail is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
How do I get started with Zoho Mail on Definable?
Sign up for Definable, open the integrations page, find Zoho Mail, and connect via OAuth or API key. You can immediately attach Zoho Mail to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
What Zoho Mail actions does Definable expose?
Definable exposes all 15 Zoho Mail actions as callable tools — including `List Zoho Mail Accounts`, `Domain Operations`, `Get All Bookmarks`, plus 12 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Ready to automate with Zoho Mail?
Wire it up in minutes. No coding required.