Userflow

18 tools available

User onboarding software. Build product tours, checklists and more. No coding needed.

Connect Userflow to Definable to build sequences, sync segments, roll up daily campaign performance. Personas call Userflow's 18 tools directly from chat or scheduled flows. Connect it to a marketing persona to plan campaigns, score leads, and send personalised follow-ups.

Common workflows with Userflow

Lead-magnet sequence

Form submission triggers an event
Agent picks a sequence based on lead score
Schedules and sends the first touchpoint

Daily campaign roll-up

Pull yesterday's campaign metrics
Generate a one-paragraph summary
DM the team in Slack at 9am

Segment refresh

Query the CRM for new active users
Build/refresh the segment
Push the updated audience to your sender

Userflow actions 18

Every Userflow action below is a callable tool any Definable persona can invoke.

Create or Update a Group

Tool to create a new group or update an existing group (also referred to as companies in the Userflow UI). Use when you need to create a new group or update attributes of an existing group by providing the group ID.

Create or Update a User

Tool to create a new user or update an existing user in Userflow. Use when you need to synchronize user data from your back-end to Userflow. If the user ID exists, attributes will be merged; otherwise a new user is created.

Delete a Content Session

Tool to permanently delete a content session including its associated progress and survey answers. Use when you need to remove a content session from the system. This action cannot be undone. This operation is idempotent and will succeed even if the content session already doesn't exist.

Delete a Group

Tool to permanently delete a group including all their attributes, memberships and events. Use when you need to remove a group from the system. This action cannot be undone, but users who were members of the group will remain intact. This operation is idempotent and will succeed even if the group already doesn't exist.

Delete a User

Tool to permanently delete a user including all their attributes, memberships, events and flow history. Use when you need to remove a user from the system. This action cannot be undone, but groups that the user was a member of will remain intact. This operation is idempotent and will succeed even if the user already doesn't exist.

Get a Content Object

Tool to retrieve details of a specific content object (flow, checklist, or launcher) by ID. Use when you need to get information about a single content object, including its draft and published versions.

Get a Content Version

Tool to retrieve details of a specific content version by ID. Use when you need to get information about a versioned content object, including its questions (for surveys) or tasks (for checklists).

Get a Group

Tool to retrieve details of a specific group (company) by group_id. Use when you need to get information about a group including their attributes, creation timestamp, and optionally expanded relationships like memberships and users. Note: Groups are called 'Companies' in the Userflow UI, but the API uses 'groups' terminology.

Get a User

Tool to retrieve details of a specific user by user_id. Use when you need to get information about a user including their attributes, creation timestamp, and optionally expanded relationships like memberships and groups.

List Attribute Definitions

Tool to retrieve all attribute definitions for users and groups tracked by Userflow. Use when you need to see what attributes are being tracked. Attribute definitions are automatically created when new attributes are sent.

List Content

Tool to retrieve all content (flows, checklists, and launchers) in your Userflow account. Use when you need to check what content is available for users to start in your application.

List Content Sessions

Tool to retrieve all content sessions tracking user interactions with content. Use when you need to see user journeys through flows, checklists, or launchers, including their progress and survey answers.

List Content Versions

Tool to retrieve all versions of content including survey questions and checklist tasks. Use when you need to see the version history of flows, checklists, or launchers to track changes over time.

List Event Definitions

Tool to retrieve all event definitions tracked in Userflow. Use when you need to see what events are being tracked. Event definitions are automatically created when new events are tracked.

List Groups

Tool to retrieve all groups (companies) in your Userflow account with pagination and filtering support. Use when you need to list groups or search for specific groups based on attributes. Note: Groups are called 'Companies' in the Userflow UI.

List Users

Tool to retrieve a paginated list of all users. Use when you need to list users with optional filtering, sorting, and expansion of related objects like memberships and groups.

Remove a User from a Group

Tool to remove a user from a group (group membership). Use when you need to revoke a user's membership in a specific group. This operation is idempotent and will succeed even if the user is not already a member of the group.

Track an Event

Tool to record a custom event for a user or group for analytics and personalization. Use when you need to track user actions or behaviors. Events can be associated with just a user, just a group, or both a user and a group.

Frequently asked questions

What can I automate with Userflow on Definable?

Anything Userflow exposes through its API. Common marketing automation workflows on Definable include build sequences, sync segments, roll up daily campaign performance. Personas can call any of the 18 Userflow tools directly, then chain the result into another integration without you writing code.

How does Userflow authentication work?

Userflow uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Userflow integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 18 Userflow tools. You only need a separate Userflow subscription if Userflow itself charges per seat or per API call.

Is using Userflow through Definable secure?

Every call from a persona to Userflow is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Userflow on Definable?

Sign up for Definable, open the integrations page, find Userflow, and connect via OAuth or API key. You can immediately attach Userflow to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Userflow actions does Definable expose?

Definable exposes all 18 Userflow actions as callable tools — including `Create or Update a Group`, `Create or Update a User`, `Delete a Content Session`, plus 15 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

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