Specific

18 tools available

Sales call analytics to drive revenue

Connect Specific to Definable to automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas call Specific's 18 tools directly from chat or scheduled flows. You can wire it into any persona to read, write, and react when an event fires.

Common workflows with Specific

Trigger on event

Listen for a new event
Parse and validate the payload
Take an action with the linked tool

Daily summary

Pull yesterday's activity
Summarise with the model of your choice
Send the digest via email or Slack

Cross-tool sync

Read records from one app
Transform with a persona
Write the result back via this integration

Specific actions 18

Every Specific action below is a callable tool any Definable persona can invoke.

Create Company

Tool to create a new company record in the Specific platform. Use when you need to add a new company to the workspace with optional ID, name, and custom attributes.

Create Conversation

Tool to create a new conversation (survey response) in the Specific platform. Use when you need to add a new conversation with content, optional contacts, companies, and custom fields. Content can be a simple string or structured ProseMirror document with headings and paragraphs.

Create or Update Company

Tool to upsert a company record in the Specific platform (create if not exists, update if exists). Use when you need to ensure a company exists with specific data, creating or updating as necessary based on the filter criteria.

Create Or Update User

Tool to upsert a user record in the Specific platform (creates if not exists, updates if exists). Use when you need to ensure a contact exists with specific data, merging with existing records based on email or ID.

Create User

Tool to create a new user (contact) record in the Specific platform. Use when you need to add a new contact with email, name, and optional custom attributes or company association.

Delete Company

Tool to delete a company record from the Specific platform. Use when you need to remove a company by its ID. The operation is permanent and returns the deleted company's details.

Delete Company Attributes

Tool to delete specific custom field attributes from a company record. Use when you need to remove custom attributes by their keys from a company. Returns the updated company details.

Delete User

Tool to remove a user record from the Specific platform. Use when you need to permanently delete a contact from the workspace.

Delete User Attributes

Tool to delete specific custom field attributes from a user record in the Specific platform. Use when you need to remove custom field values from a contact without deleting the contact itself.

Get My Workspace

Tool to get current workspace information for the authenticated user. Use when you need to retrieve the workspace ID and name for the authenticated API key.

List Companies

Tool to query company records from the Specific platform via GraphQL. Use when you need to retrieve company information, optionally filtering by ID or name.

List Conversations

Tool to query conversation records (survey responses) from the Specific platform via GraphQL. Use when you need to retrieve customer feedback, survey responses, or conversation history. Returns up to 20 most recent conversations, optionally filtered by source identifiers.

List Custom Fields

Tool to query custom field definitions in the Specific platform. Use when you need to retrieve available custom fields that can be associated with companies, contacts, or conversations. Optionally filter by entity type.

List Sources

Tool to retrieve all data sources from the Specific platform. Use when you need to fetch available sources in the workspace.

List Surveys

Tool to retrieve multiple survey records from the Specific platform via GraphQL. Use when you need to fetch all available surveys with their metadata, including names, contexts, tones, and associated conversation data.

List Users

Tool to query user accounts from the Specific platform via GraphQL. Use when you need to retrieve user information, optionally filtering by ID, email, or custom attributes.

Update Company

Tool to update an existing company record in the Specific platform. Use when modifying company name or custom attributes.

Update User

Tool to modify an existing user record in the Specific platform via GraphQL mutation. Use when you need to update contact information such as name, email, company association, or custom attributes.

Frequently asked questions

What can I automate with Specific on Definable?

Anything Specific exposes through its API. Common ai sales tools workflows on Definable include automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas can call any of the 18 Specific tools directly, then chain the result into another integration without you writing code.

How does Specific authentication work?

Specific uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Specific integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 18 Specific tools. You only need a separate Specific subscription if Specific itself charges per seat or per API call.

Is using Specific through Definable secure?

Every call from a persona to Specific is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Specific on Definable?

Sign up for Definable, open the integrations page, find Specific, and connect via OAuth or API key. You can immediately attach Specific to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Specific actions does Definable expose?

Definable exposes all 18 Specific actions as callable tools — including `Create Company`, `Create Conversation`, `Create or Update Company`, plus 15 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

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