Type it, done.
Create any automation by describing it in plain language. No flowcharts, no drag-and-drop wiring, no developer required.
Connect Salesforce and New Relic — AI-native workflow automation
Build multi-step AI automations that flow through Salesforce and New Relic — and chain in 1000+ other apps when the workflow needs them. One instruction, many steps, every API call run by AI. No code, no flowcharts, self-healing.
Salesforce and New Relic are two anchors of a much bigger automation. Definable Workflow chains your CRM, your dev workflow, and as many other tools as the job needs into a single multi-step flow — built, executed, and verified by AI. Describe the outcome; Workflow plans the steps, runs every API call, branches on conditions, fans out in parallel where useful, retries on failure, and self-heals when an upstream API shifts shape.
What you can automate between Salesforce and New Relic
6 ways to automate Salesforce + New Relic
- When a new contact is added in Salesforce, file a tracked issue in New Relic
- When a deal stage changes in Salesforce, post a status update in New Relic
- When a pull request opens in New Relic, create or update a contact in Salesforce
- When a build fails in New Relic, log activity on the matching record in Salesforce
- When a lead is qualified in Salesforce, kick off a follow-up job in New Relic, and log the result in a structured record for team review
- When a contact is updated in Salesforce, page the right responder in New Relic, then send a notification to the assigned owner with the full context
Most automation tools run code. Workflow runs on AI.
AI builds it AND runs it.
Other platforms use AI to generate brittle code that runs offline. Workflow's entire execution layer is AI — it interprets, decides, and acts step by step.
Self-healing by design.
Every step is monitored by a verification layer. If something fails — a rate limit, an unexpected response, a skipped condition — Workflow detects it, corrects it, and reruns automatically.
Cross-tool orchestration.
Multi-step, event-driven, condition-based flows across Salesforce, New Relic, and 1000+ other tools — all from one instruction.
How Definable Workflow automation works — step by step
- 1
Describe your workflow
Type what you want to happen between Salesforce and New Relic. No setup wizard.
- 2
Workflow builds it automatically
Definable maps your instruction to the right actions across both tools. You see the plan before it runs.
- 3
AI executes every step
Workflow runs end-to-end. It calls Salesforce, processes the data, applies your conditions, and fires the New Relic action.
- 4
The verification layer monitors everything
Every step is verified. If something fails, Workflow catches it, adjusts, and retries — without you lifting a finger.
Example workflow
Trigger
When create a new contact in Salesforce
Condition
If the Salesforce event matches your configured filter
Action
Add Notification Channels to Policy in New Relic
Verified
Workflow verified all steps completed successfully.
Frequently asked questions
What can I automate between Salesforce and New Relic?
Anything you can describe. Workflow connects Salesforce (your CRM) and New Relic (your dev workflow) through a single instruction. Examples: when a new contact is added in Salesforce, file a tracked issue in New Relic; when a deal stage changes in Salesforce, post a status update in New Relic. There's no limit to step count or branching depth.
Do I need to write code to connect Salesforce and New Relic?
No. You describe the outcome in plain language and Workflow assembles the steps, authenticates both tools, runs the flow end-to-end, and self-corrects if anything fails.
What happens if Salesforce or New Relic returns an unexpected response?
Workflow has a verification layer on every step. If a response is malformed, an API rate-limit hits, or a condition is unmet, Workflow detects it, adjusts, and reruns the step automatically — without breaking the flow.
How is this different from drag-and-drop automation tools?
Most automation tools generate static workflows that run brittle code. Workflow is AI-native: the execution layer interprets each step at runtime, so it adapts when Salesforce ships an API change or New Relic returns a new field shape. You don't maintain it.
How long does it take to set up?
Minutes. Authenticate Salesforce and New Relic, type what you want to happen, review the plan Workflow generates, and start running.
Your workflows. Built by AI. Run by AI. Fixed by AI.
Stop maintaining automations. Start describing outcomes. Workflow handles everything between Salesforce, New Relic, and your entire stack.