01
Trigger on event
- Listen for a new event
- Parse and validate the payload
- Take an action with the linked tool
Rootly
6 tools available
Rootly is an AI-native incident management platform that automates workflows and collaboration, integrating with Slack, PagerDuty, and other tools to streamline incident response.
Connect Rootly to Definable to automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas call Rootly's 6 tools directly from chat or scheduled flows. You can wire it into any persona to read, write, and react when an event fires.
Common workflows with Rootly
02
Daily summary
- Pull yesterday's activity
- Summarise with the model of your choice
- Send the digest via email or Slack
03
Cross-tool sync
- Read records from one app
- Transform with a persona
- Write the result back via this integration
Rootly actions 6
Every Rootly action below is a callable tool any Definable persona can invoke.
Delete Action Item
This tool allows for the deletion of a specific action item in Rootly. It complements the existing ROOTLY_LIST_ACTION_ITEMS functionality by providing the ability to remove individual action items from the system.
Delete Incident
Tool to delete an incident in Rootly by ID. Use when performing administrative cleanup. This is a destructive operation and depends on appropriate Rootly permissions.
Get Action Item Details
Retrieves detailed information about a specific action item by its ID from Rootly. Action items are tasks or follow-up items created during incident management to track work that needs to be completed. This tool returns comprehensive details including: - Core info: summary, description, kind (task/follow_up), priority, status, due_date - Assignment: assigned user and group IDs - Integration links: Jira, GitHub, GitLab, Linear, Asana, Trello, ClickUp, and other connected tools - Metadata: creation and update timestamps, direct URL to the action item Use ROOTLY_LIST_ACTION_ITEMS first to discover available action item IDs if you don't already have one.
Get Incident Details
Tool to retrieve full details for a single Rootly incident by ID. Use when you need complete incident information for drill-down after listing or searching incidents. Supports optional include parameter to fetch related resources like environments, services, action_items, and events in a single request.
List Action Items
This tool retrieves a list of all action items for an organization in Rootly. Action items are tasks or follow-up items that need to be completed during or after an incident, helping to track and manage incident-related tasks effectively.
Update Incident
Tool to update fields on an existing Rootly incident by ID. Use when you need to modify incident status, severity, metadata, or other attributes. Supports updating title, status, summary, severity_id, service_ids, environment_ids, and more.
Control D
Control D is a customizable DNS filtering and traffic redirection platform that allows users to manage internet access, enforce policies, and monitor usage across devices and networks.
Freshservice
Freshservice is a cloud-based IT service management (ITSM) solution with incident management, asset management, and IT service automation capabilities
Ip2Whois
IP2WHOIS provides a WHOIS lookup API that returns comprehensive domain information, including creation date, updated date, expiration date, domain age, registrant contact information, and nameservers.
Pylon MCP
Pylon is an AI-native B2B customer support platform that unifies ticketing, chat, knowledge base, and account intelligence across channels like Slack Connect, Microsoft Teams, email, and in-app chat.
Remote Retrieval
Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.
ServiceNow
ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.
Frequently asked questions
What can I automate with Rootly on Definable?
Anything Rootly exposes through its API. Common it operations workflows on Definable include automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas can call any of the 6 Rootly tools directly, then chain the result into another integration without you writing code.
How does Rootly authentication work?
Rootly uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
Is the Rootly integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 6 Rootly tools. You only need a separate Rootly subscription if Rootly itself charges per seat or per API call.
Is using Rootly through Definable secure?
Every call from a persona to Rootly is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
How do I get started with Rootly on Definable?
Sign up for Definable, open the integrations page, find Rootly, and connect via OAuth or API key. You can immediately attach Rootly to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
What Rootly actions does Definable expose?
Definable exposes all 6 Rootly actions as callable tools — including `Delete Action Item`, `Delete Incident`, `Get Action Item Details`, plus 3 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Ready to automate with Rootly?
Wire it up in minutes. No coding required.