Reply.io
marketing automation 33 tools availableReply.io is an AI-powered sales engagement platform that automates and optimizes sales outreach across multiple channels, integrating with various business tools to enhance lead conversion rates and overall sales productivity.
About this integration
Connect Reply.io to Definable to build sequences, sync segments, roll up daily campaign performance. Personas call Reply.io's 33 tools directly from chat or scheduled flows. Connect it to a marketing persona to plan campaigns, score leads, and send personalised follow-ups.
Connect Reply.io to Definable and it becomes a set of typed tools your agents plan with — triggered by events, run on schedules, or invoked mid-conversation. Every write is checked by the verifier before it lands.
Reply.io · in workflows
What teams actually run.
Three patterns teams run with Reply.io on day one. Each one is a plain-English prompt — no canvas, no glue code — and you can remix them into anything.
Daily campaign roll-up
Segment refresh
33 tools available
The Reply.io toolbox.
Every Reply.io capability your agents can call, each with a typed schema the planner reads. The router picks the right tool per step; the verifier checks the result.
Add Contact to Sequence Tool to add an existing or new contact to a sequence. Use when you need to enroll contacts in email sequences. Provide either contactId for existing contacts or contact details to create and add a new contact.
Archive Sequence Tool to archive a sequence. Use when you need to archive an existing sequence without permanently deleting it.
Clear Contact Status Tool to clear statuses from contacts. Use when you need to remove specific or all clearable statuses from contacts.
Connect Exchange Account via OAuth Tool to initiate OAuth connection for an Exchange email account. Use when you need to connect an Exchange account to Reply.io via OAuth flow. Returns the Microsoft OAuth consent page URL where the user should be redirected.
Connect Gmail Account Tool to initiate Gmail account connection via OAuth. Returns the OAuth authorization URL where the user should be redirected to grant permissions.
Create Contact Tool to create a new contact in Reply.io. Use when adding contacts to your outreach database.
Create Sequence Step Tool to add a new step to an existing sequence. Use when you need to build or modify sequence workflows with Email, Call, Task, SMS, WhatsApp, LinkedIn, Condition, or Zapier steps.
Delete Contact Tool to delete a contact. Use after confirming the contact exists to remove it permanently.
Delete Email Account Tool to delete a specific email account. Use when you need to remove an existing email account identified by its ID.
Delete Schedule Tool to delete a schedule. Use after confirming the schedule exists to remove it permanently.
Delete Sequence Tool to delete a sequence. Use after confirming the sequence exists to remove it permanently.
Delete User Tool to delete a user. Use after confirming the user exists to remove them permanently.
Generate ULID Generate ULID
Get Contact by ID Tool to retrieve a contact by ID. Use when you have a contact ID and need detailed contact information.
Get Contact Status Tool to get contact status. Use when you need to retrieve all current statuses for a contact.
Get Current User Tool to get the current authenticated user's ID. Use when you need to verify API key validity or identify the current user.
Reply.io Get Disconnected Email Accounts Tool to list email accounts that are currently disconnected due to authentication or connection errors. Use when you need to identify and troubleshoot problematic email accounts.
Get Sequence By ID Tool to retrieve detailed information about a sequence by its ID. Use when you need to get comprehensive sequence details including settings, email accounts, and workflow steps.
Get Sequence Contacts Extended Tool to retrieve all contacts enrolled in a sequence with additional details. Use when you need to see contact engagement status, current step, or completion timestamps within a sequence.
Get Sequence Step by ID Tool to retrieve details of a specific sequence step. Use when you need to inspect step configuration including type, delays, execution mode, and type-specific settings.
List Contacts Basic Tool to list contacts. Use when verifying API access and gathering contact IDs.
Reply.io List Email Accounts Tool to list all email accounts. Use when you need to retrieve email accounts page by page.
Reply.io List Lists Tool to list all contact lists. Use when you need to retrieve all available lists in your Reply.io account.
List Sequences Tool to retrieve a paginated list of sequences. Use when you need to browse sequences with optional filtering by name.
List Sequence Steps Tool to retrieve all steps in a sequence. Use when you need to get the complete list of steps configured for a specific sequence.
Pause Sequence Tool to pause a running sequence. Use when you need to temporarily stop a sequence from sending emails or executing steps.
Remove Contact From Sequence Tool to remove a contact from a sequence. Use when you need to stop a contact from receiving further steps in a specific sequence.
Bulk Remove Contacts from Sequence Tool to bulk remove multiple contacts from a sequence at once. Use when you need to remove several contacts from a sequence efficiently in a single operation.
Search Contacts by Email Tool to search contacts by email. Use when you need to find existing contact IDs for update tests.
Set Contact Status Tool to set the status of one or more contacts. Use when you need to update contact statuses in bulk.
Start Sequence Tool to start a sequence. Use when you need to activate a sequence that is in New or Paused status.
Update Contact Tool to update an existing contact's information. Use when you need to modify contact details.
Update Email Account Tool to update an existing email account with custom SMTP/IMAP settings. Use when you need to modify email account configuration such as sender name, signature, server settings, or daily limits.
See it run
One prompt, start to finish.
A real prompt, the Reply.io tools it calls, and what comes back. This is the whole interface — describe the outcome, agents handle the rest.
Run a real Reply.io task end-to-end — plan it, execute across the API, and hand back a verified result.
reply_io.add_contact_to_sequence Tool to add an existing or new contact to a sequence. Use when you need to enroll contacts reply_io.archive_sequence Tool to archive a sequence. Use when you need to archive an existing sequence without perm reply_io.clear_contact_status Tool to clear statuses from contacts. Use when you need to remove specific or all clearabl · verified Done. Reply.io responded across 3 calls, the verifier signed off, and the result is logged with every payload.
FAQ · Reply.io
Questions, answered.
What teams ask before connecting Reply.io.
01 What can I automate with Reply.io on Definable?
Anything Reply.io exposes through its API. Common marketing automation workflows on Definable include build sequences, sync segments, roll up daily campaign performance. Personas can call any of the 33 Reply.io tools directly, then chain the result into another integration without you writing code.
02 How does Reply.io authentication work?
Reply.io uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
03 Is the Reply.io integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 33 Reply.io tools. You only need a separate Reply.io subscription if Reply.io itself charges per seat or per API call.
04 Is using Reply.io through Definable secure?
Every call from a persona to Reply.io is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
05 How do I get started with Reply.io on Definable?
Sign up for Definable, open the integrations page, find Reply.io, and connect via OAuth or API key. You can immediately attach Reply.io to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
06 What Reply.io actions does Definable expose?
Definable exposes all 33 Reply.io actions as callable tools — including `Add Contact to Sequence`, `Archive Sequence`, `Clear Contact Status`, plus 30 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Put Reply.io to work tonight.
Connect in two clicks, describe an outcome, and your first workflow is live in minutes. Free plan included — no card required.