01
Trigger on event
- Listen for a new event
- Parse and validate the payload
- Take an action with the linked tool
Remote Retrieval
7 tools available
Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.
Connect Remote Retrieval to Definable to automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas call Remote Retrieval's 7 tools directly from chat or scheduled flows. You can wire it into any persona to read, write, and react when an event fires.
Connect Remote Retrieval to your stack with Workflow
AI-native automation between Remote Retrieval and 49+ other tools — built, run, and self-healed by Workflow.
Common workflows with Remote Retrieval
02
Daily summary
- Pull yesterday's activity
- Summarise with the model of your choice
- Send the digest via email or Slack
03
Cross-tool sync
- Read records from one app
- Transform with a persona
- Write the result back via this integration
Remote Retrieval actions 7
Every Remote Retrieval action below is a callable tool any Definable persona can invoke.
Create Order
Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows.
Get All Orders
Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
Get Company Details
Tool to retrieve detailed information for a company. Use after confirming a valid company_id.
Get Device Prices
Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
Get Order Details
Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).
List Pending Orders
Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.
RemoteRetrieval: Validate User
Tool to validate the provided API key. Use when you need to confirm the API key's validity.
Control D
Control D is a customizable DNS filtering and traffic redirection platform that allows users to manage internet access, enforce policies, and monitor usage across devices and networks.
Freshservice
Freshservice is a cloud-based IT service management (ITSM) solution with incident management, asset management, and IT service automation capabilities
Ip2Whois
IP2WHOIS provides a WHOIS lookup API that returns comprehensive domain information, including creation date, updated date, expiration date, domain age, registrant contact information, and nameservers.
Pylon MCP
Pylon is an AI-native B2B customer support platform that unifies ticketing, chat, knowledge base, and account intelligence across channels like Slack Connect, Microsoft Teams, email, and in-app chat.
Rootly
Rootly is an AI-native incident management platform that automates workflows and collaboration, integrating with Slack, PagerDuty, and other tools to streamline incident response.
ServiceNow
ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.
Frequently asked questions
What can I automate with Remote Retrieval on Definable?
Anything Remote Retrieval exposes through its API. Common it operations workflows on Definable include automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas can call any of the 7 Remote Retrieval tools directly, then chain the result into another integration without you writing code.
How does Remote Retrieval authentication work?
Remote Retrieval uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
Is the Remote Retrieval integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 7 Remote Retrieval tools. You only need a separate Remote Retrieval subscription if Remote Retrieval itself charges per seat or per API call.
Is using Remote Retrieval through Definable secure?
Every call from a persona to Remote Retrieval is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
How do I get started with Remote Retrieval on Definable?
Sign up for Definable, open the integrations page, find Remote Retrieval, and connect via OAuth or API key. You can immediately attach Remote Retrieval to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
What Remote Retrieval actions does Definable expose?
Definable exposes all 7 Remote Retrieval actions as callable tools — including `Create Order`, `Get All Orders`, `Get Company Details`, plus 4 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Ready to automate with Remote Retrieval?
Wire it up in minutes. No coding required.