Razorpay

42 tools available

Payment gateway and financial services platform for businesses in India

Connect Razorpay to Definable to recover failed charges, triage refunds against policy, detect churn signals. Personas call Razorpay's 42 tools directly from chat or scheduled flows. Hook to a finance or growth persona — react to revenue events the moment they happen.

Common workflows with Razorpay

Failed charge recovery

Webhook on failed payment
Persona pulls customer context
Drafts a recovery message

Refund triage

Refund request arrives
Agent checks policy + history
Approves or routes for human review

Subscription churn detection

Pull cancellations
Identify common reasons
Trigger a save-flow

Razorpay actions 42

Every Razorpay action below is a callable tool any Definable persona can invoke.

Cancel Invoice

Tool to cancel an existing Razorpay invoice. Use this when you need to cancel an invoice that has been issued but not yet paid. Only invoices in 'issued' status can be cancelled.

Cancel Payment Link

Tool to cancel a specific payment link. Use when you need to cancel an active payment link before it expires. The payment link cannot be used after cancellation.

Create an Order

Tool to create a Razorpay order with specified amount and currency. Use when you need to initiate a payment order before collecting payment from a customer. Amount and currency are mandatory parameters; receipt and notes are optional for internal tracking.

Create Contact

Tool to create a contact for payouts in RazorpayX. Use when you need to add a new contact (employee, vendor, or customer) for making payouts.

Create Customer

Tool to create a new customer in Razorpay. Use when you need to register a customer for recurring payments or saved cards. Returns a customer_id that can be used for future transactions.

Create an Invoice

Tool to create an invoice for billing customers. Use when you need to generate an invoice with customer details and line items. You can create a blank invoice in draft state, update it later, and issue it when ready.

Create Item

Tool to create an item that can be used in Razorpay invoices. Use when you need to create a new product or service entry for invoicing purposes.

Create Payment Link

Tool to create a payment link for collecting payments via a shareable URL. Use when you need to generate a payment link for a customer to complete payment online.

Delete Invoice

Tool to delete an invoice in Razorpay. Use when you need to permanently remove an invoice from the system. Note: Only invoices in 'draft' status can be deleted. Invoices in other statuses (issued, paid, cancelled) cannot be deleted.

Delete item

Tool to delete an existing item from Razorpay. Use when you need to permanently remove an item from the system. Items can only be deleted if they are not associated with any invoices.

Fetch All Customers

Tool to retrieve a paginated list of all customers from Razorpay. Use when you need to get customer details for multiple customers or iterate through the customer base.

Fetch All Invoices

Tool to fetch all invoices with pagination and filtering support. Use when you need to retrieve a list of invoices, optionally filtered by payment ID, customer ID, receipt, or date range.

Fetch All Payment Links

Tool to fetch all payment links with pagination and filtering support. Use when you need to retrieve a list of payment links, optionally filtered by payment ID, reference ID, or date range.

Fetch All Payments

Tool to retrieve all payments from your Razorpay account with pagination and time filtering support. Use when you need to list payments, audit transactions, or analyze payment history. Returns payments in descending order by creation time (newest first).

Fetch all refunds for a payment

Tool to retrieve all refunds for a specific payment using the Razorpay API. Use when you need to check refund status, track refund history, or list all refunds associated with a particular payment.

Fetch a Payment Link

Tool to retrieve details of a specific payment link by its ID. Use when you need to check the status, amount, customer details, or other attributes of an existing payment link.

Fetch Invoice by ID

Tool to fetch a specific invoice by its ID from Razorpay. Use when you need to retrieve complete details of an invoice including customer information, line items, amounts, and payment status.

Fetch All Orders

Tool to retrieve a paginated list of all orders from Razorpay. Use when you need to fetch multiple orders, filter by date range, receipt, or authorization status.

Fetch Order by ID

Tool to fetch details of a specific Razorpay order using its order ID. Use when you need to retrieve order information, check order status, or verify payment details.

Fetch payments by order

Tool to fetch all payments made for a particular order. Use when you need to retrieve payment details associated with a specific order ID.

Fetch All Refunds

Tool to retrieve all refunds created by you using the Razorpay API. Use when you need to list refunds, track refund status, or analyze refund history with pagination support.

Get Contact

Tool to retrieve details of a specific contact by ID in RazorpayX. Use when you need to fetch information about an existing contact including their name, email, contact details, and metadata.

Retrieve Customer

Tool to retrieve details of a specific customer by their ID. Use when you need to fetch customer information including name, email, contact details, and custom notes.

Get Fund Account

Tool to retrieve details of a specific fund account by its ID. Use when you need to fetch fund account information including associated contact, account type, and payment details.

Get Item

Tool to retrieve complete details of a specific Razorpay item by its ID. Use when you need to fetch information about an item including its name, description, amount, tax details, and other metadata.

Get Settlement Reconciliation Report

Tool to fetch settlement reconciliation report for a specific date or month from Razorpay. Use when you need to retrieve detailed settlement transaction data for accounting and reconciliation purposes.

Get Transfer Reversals

Tool to fetch all reversals for a specific transfer using the Razorpay Route API. Use when you need to check reversal status, track reversal history, or list all reversals associated with a particular transfer.

Issue an Invoice

Tool to issue a draft Razorpay invoice to send it to the customer. Use when you need to issue an invoice that has been created in draft status. Only invoices in 'draft' status can be issued.

List Customer Tokens

Tool to retrieve all tokens (saved payment methods) for a customer. Use when you need to fetch the list of saved payment methods associated with a specific customer ID.

List Disputes

Tool to retrieve a list of all disputes with pagination support. Use when you need to view chargebacks, fraud claims, or other payment disputes. Supports filtering by date range and pagination for efficient retrieval of dispute records.

List Fund Accounts

Tool to retrieve a list of all fund accounts from RazorpayX with pagination support. Use when you need to fetch payout destinations, view beneficiary accounts, or manage fund account records. Supports filtering by contact and account type for efficient retrieval.

List Fund Validations

Tool to fetch all fund account validation transactions from RazorpayX with pagination support. Use when you need to retrieve validation records, check account verification status, or monitor validation transactions.

List Items

Tool to retrieve a list of all items from Razorpay with pagination support. Use when you need to fetch invoice items, view available products, or manage item catalog. Supports filtering by active status and date range for efficient retrieval.

List Payment Downtimes

Tool to fetch all active payment method downtimes from Razorpay. Use when you need to check the current status of payment methods and identify any ongoing or scheduled downtimes.

Notify Payment Link

Tool to send or resend notification for a payment link via SMS or email. Use when you need to notify a customer about a payment link.

Send/Resend Invoice Notification

Tool to send or resend an invoice notification via email or SMS. Use when you need to notify customers about an invoice through their preferred communication channel.

Update Contact

Tool to update an existing contact's details in RazorpayX. Use when you need to modify contact information such as name, email, phone number, type, reference ID, or notes.

Update Customer

Tool to update an existing customer's details in Razorpay. Use when you need to modify customer information such as name, email, or contact number.

Update Invoice

Tool to update an existing draft invoice in Razorpay. Use when you need to modify invoice details such as customer information, line items, description, notes, or other fields. Only invoices in draft state can be updated.

Update Item

Tool to update an existing item's details in Razorpay. Use when you need to modify the name, description, or amount of an item. Only the fields provided in the request will be updated; other fields remain unchanged.

Update Order

Tool to update an existing order in Razorpay. Use when you need to modify the notes field of an order to store or update additional metadata.

Update payment link

Tool to update an existing payment link in Razorpay. Use when you need to modify payment link details such as reference ID, expiry time, partial payment settings, notes, or reminder preferences.

Frequently asked questions

What can I automate with Razorpay on Definable?

Anything Razorpay exposes through its API. Common payment processing workflows on Definable include recover failed charges, triage refunds against policy, detect churn signals. Personas can call any of the 42 Razorpay tools directly, then chain the result into another integration without you writing code.

How does Razorpay authentication work?

Razorpay uses API_KEY, OAUTH2 on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.

Is the Razorpay integration included in my Definable plan?

Yes — every Definable plan, including Starter, includes access to all 42 Razorpay tools. You only need a separate Razorpay subscription if Razorpay itself charges per seat or per API call.

Is using Razorpay through Definable secure?

Every call from a persona to Razorpay is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.

How do I get started with Razorpay on Definable?

Sign up for Definable, open the integrations page, find Razorpay, and connect via OAuth or API key. You can immediately attach Razorpay to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.

What Razorpay actions does Definable expose?

Definable exposes all 42 Razorpay actions as callable tools — including `Cancel Invoice`, `Cancel Payment Link`, `Create an Order`, plus 39 more. Each tool gets a typed parameter schema so personas know exactly how to call it.

Ready to automate with Razorpay?

Wire it up in minutes. No coding required.

Start for free Schedule a demo

← All integrations