Inbox triage
- Read incoming threads
- Classify by intent + urgency
- Draft replies for review
12 tools available
The email platform for modern SaaS. A better way to send product, marketing, and transactional email.
Connect Loops.so to Definable to triage inboxes, draft and queue follow-ups, classify and route incoming threads. Personas call Loops.so's 12 tools directly from chat or scheduled flows. Hand off to an email persona to triage, draft, and route — with you in the loop on every outbound.
Every Loops.so action below is a callable tool any Definable persona can invoke.
Tool to add a new contact to your Loops audience. Use when you need to create a contact with email and optional properties like name, subscription status, or custom attributes. Returns 409 if contact already exists.
Tool to add a custom contact property to your Loops team. Use when you need to store additional contact data beyond default fields. Properties must have unique names in camelCase format and a specified data type (string, number, boolean, or date).
Tool to delete a contact by email address or user ID. Use when you need to remove a contact from Loops. Either email or userId must be provided to identify the contact.
Tool to search for a contact by email or userId. Use when you need to find a specific contact's details including subscription status and custom properties. Exactly one of email or userId must be provided per request.
Tool to retrieve a list of your account's contact properties from Loops.so. Use when you need to view all available contact properties or filter to only custom properties created by your team.
Tool to retrieve a list of Loops' dedicated sending IP addresses. Use when you need to get IP addresses for whitelisting purposes.
Tool to retrieve all mailing lists associated with your Loops account. Use when you need to browse or manage mailing list information.
Tool to retrieve a list of custom contact properties. Use when you need to view available custom fields for contacts. Note: This endpoint is deprecated in favor of 'List contact properties'.
Tool to retrieve a list of published transactional emails. Use when you need to view all available transactional email templates. Supports pagination with perPage and cursor parameters.
Tool to send events to trigger emails in Loops. Use when you need to track user actions and trigger automated email workflows based on those events.
Tool to test API key validity and retrieve team information. Use to verify API credentials are working correctly.
Tool to update an existing contact by email or userId. Use when you need to modify contact properties or re-subscribe contacts. Creates a new contact if no matching record exists.
Anything Loops.so exposes through its API. Common email workflows on Definable include triage inboxes, draft and queue follow-ups, classify and route incoming threads. Personas can call any of the 12 Loops.so tools directly, then chain the result into another integration without you writing code.
Loops.so uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
Yes — every Definable plan, including Starter, includes access to all 12 Loops.so tools. You only need a separate Loops.so subscription if Loops.so itself charges per seat or per API call.
Every call from a persona to Loops.so is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
Sign up for Definable, open the integrations page, find Loops.so, and connect via OAuth or API key. You can immediately attach Loops.so to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
Definable exposes all 12 Loops.so actions as callable tools — including `Create Contact`, `Create Contact Property`, `Delete Contact`, plus 9 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Wire it up in minutes. No coding required.