01
Trigger on event
- Listen for a new event
- Parse and validate the payload
- Take an action with the linked tool
Gatherup
9 tools available
GatherUp is a customer feedback and online review management platform that helps businesses collect, manage, and leverage customer feedback to improve their online reputation.
Connect Gatherup to Definable to automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas call Gatherup's 9 tools directly from chat or scheduled flows. You can wire it into any persona to read, write, and react when an event fires.
Connect Gatherup to your stack with Workflow
AI-native automation between Gatherup and 43+ other tools — built, run, and self-healed by Workflow.
Common workflows with Gatherup
02
Daily summary
- Pull yesterday's activity
- Summarise with the model of your choice
- Send the digest via email or Slack
03
Cross-tool sync
- Read records from one app
- Transform with a persona
- Write the result back via this integration
Gatherup actions 9
Every Gatherup action below is a callable tool any Definable persona can invoke.
Delete GatherUp Business
Permanently deletes a business location from GatherUp. This is a destructive operation that cannot be undone. **When to use**: Remove business locations that are no longer needed or were created in error. **Important**: Verify the businessId before deletion. Check errorCode in response: 0=success, non-zero=error.
Find GatherUp Agency Client ID
Find the client ID for a specific business in GatherUp agency accounts. This tool retrieves the numeric client identifier associated with a business location. Use this when you need to look up the client ID for agency-level operations or business management.
Get GatherUp Business
Retrieve detailed information about a specific GatherUp business location. Returns comprehensive business data including: name, contact details (phone, address), timezone, business type, subscription package, communication settings, engagement metrics (NPS score, feedback counts), and marketing assets (logos, banners, feedback URLs). Prerequisites: - Use GATHERUP_SEARCH_BUSINESS if you need to find a businessId by customField/extraField
Get GatherUp Business Types
Retrieves the list of available business categories from GatherUp (e.g., Restaurant, Hotel, Dental Office). Use this to: - Get valid business type IDs for creating new businesses - Discover available business categories in GatherUp - Filter business types by search term (optional)
Get GatherUp Customer
Retrieves detailed information about a specific customer from GatherUp by their customer ID. Use this action to get customer details including name, email, phone, rating, feedback status, and other customer-related information. Common use cases: - Retrieve customer contact information before sending feedback requests - Check customer's current rating and feedback status - Verify customer subscription status (unsubscribed flag) - Get customer creation date and associated business details Error codes: 0=success, 2=invalid clientId, 3=server error, 44=customer not found Endpoint: POST https://app.gatherup.com/api/customer/get
Get Widget HTML
Retrieve pre-formatted widget or badge HTML code with schema.org structure and SEO-friendly content. Returns ready-to-embed HTML code that displays customer reviews or badges on your website. The HTML includes structured data markup for better search engine visibility. Prerequisites: - Use GATHERUP_SEARCH_BUSINESS if you need to find a businessId
Search GatherUp Business by Custom Identifier
Search for a GatherUp business location by custom identifier and retrieve its business ID. This tool locates business locations using user-defined identifiers (customField or extraField) that you've assigned in GatherUp. Returns the businessId on success (errorCode=0), or an error code with message on failure. Common error codes: 2=Invalid clientId, 25=Business not found, 26=Invalid search type Endpoint: POST /api/business/search
Send GatherUp Customer Feedback
Send a feedback request to a customer to collect their rating and review. Use this when you want to automatically request feedback after a customer interaction or transaction. Ensure the customer exists in your GatherUp account and hasn't unsubscribed from feedback requests.
Set GatherUp User Password
Sets a new password for an existing user in GatherUp. Use this action to update user credentials securely. **Prerequisites**: - Valid userId (user must exist in your GatherUp account) - Password must meet security requirements: minimum 12 characters, at least one uppercase letter and one number **When to use**: Update user passwords for security purposes or user account management. Check errorCode in response: 0=success, non-zero=error. See errorMessage for details.
Endorsal
Endorsal automates the collection and display of customer testimonials and reviews, enhancing social proof for businesses.
Tripadvisor
TripAdvisor Content API provides access to location data, reviews, photos, and search functionality for travel-related content.
TripAdvisor Content API
The Tripadvisor Content API provides developers with access to extensive travel data including locations, reviews, photos, and ratings.
Frequently asked questions
What can I automate with Gatherup on Definable?
Anything Gatherup exposes through its API. Common reviews workflows on Definable include automate repetitive tasks, sync data with the rest of your stack, trigger on real-world events. Personas can call any of the 9 Gatherup tools directly, then chain the result into another integration without you writing code.
How does Gatherup authentication work?
Gatherup uses API_KEY on Definable. You connect once from the integrations page, scoped to the permissions you choose, and from then on any persona that has the integration enabled can act on your behalf. Tokens are encrypted at rest and rotated automatically.
Is the Gatherup integration included in my Definable plan?
Yes — every Definable plan, including Starter, includes access to all 9 Gatherup tools. You only need a separate Gatherup subscription if Gatherup itself charges per seat or per API call.
Is using Gatherup through Definable secure?
Every call from a persona to Gatherup is logged with the user, persona, prompt, and response. Tokens never leave Definable's secrets vault, scopes are configurable per persona, and you can revoke access at any time from the integration page.
How do I get started with Gatherup on Definable?
Sign up for Definable, open the integrations page, find Gatherup, and connect via OAuth or API key. You can immediately attach Gatherup to any persona and start running workflows. The free Starter plan includes 5,000 credits/month.
What Gatherup actions does Definable expose?
Definable exposes all 9 Gatherup actions as callable tools — including `Delete GatherUp Business`, `Find GatherUp Agency Client ID`, `Get GatherUp Business`, plus 6 more. Each tool gets a typed parameter schema so personas know exactly how to call it.
Ready to automate with Gatherup?
Wire it up in minutes. No coding required.