# Teltel AI integration on Definable

> TelTel is a telecom operator and software provider offering tools for automated voice and SMS communication, including cloud-based contact center software, Voice/SMS API, VoIP/SIP trunking, auto dialer, webphone integration, Click2Call, and webhook-based call event tracking for CRM integration.

## What this connects

TelTel is a telecom operator and software provider offering tools for automated voice and SMS communication, including cloud-based contact center software, Voice/SMS API, VoIP/SIP trunking, auto dialer, webphone integration, Click2Call, and webhook-based call event tracking for CRM integration.

Vendor: https://www.teltel.io/

## Tools available

**26** tools available. First 12:

- `TELTEL_CREATE_AUTODIALER_CUSTOM_STATUS` — Create Autodialer Custom Status — Tool to create a custom status for autodialer contacts. Use when you need to add a new status option that agents can use to categorize contacts in the Operator Dashboard.
- `TELTEL_CREATE_CALL` — Create Call — Tool to create a call between two participants. Use when you need to initiate an outbound call connecting a caller to a destination number.
- `TELTEL_CREATE_USER_STATUS` — Create User Status — Tool to create a user status in TelTel. Use when you need to add a new status option for users.
- `TELTEL_DELETE_AUTODIALER_CUSTOM_STATUS` — Delete Autodialer Custom Status — Tool to delete an autodialer custom status by ID. Use when you need to remove a custom status from your autodialer configuration.
- `TELTEL_DELETE_USER_STATUS` — Delete User Status — Tool to delete a user status by ID. Use when you need to remove an existing user status from TelTel.
- `TELTEL_GET_ACCOUNT_BALANCE` — Get Account Balance — Tool to retrieve the account balance for your TelTel account. Use when you need to check available credit or account balance information.
- `TELTEL_GET_CALL_LIST` — Get Call List — Tool to retrieve a list of calls with details (duration, time, status). Use when you need to filter and page through call records.
- `TELTEL_GET_COUNTRY` — Get Country — Tool to retrieve country resource information by ID from TelTel. Use when you need to fetch details about a specific country for DID number provisioning.
- `TELTEL_GET_SMS_LIST` — Get SMS List — Tool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel. Use when you need to filter or paginate through SMS message history. Supports filtering by date, sender, recipient, and message state.
- `TELTEL_GET_USER_CID_GROUPS` — Get User Caller ID Groups — Tool to retrieve caller ID groups for a specific user. Use when you need to fetch the list of CID groups associated with a user account.
- `TELTEL_GET_USERS_LIST` — Get Users List — Tool to retrieve a list of users from your TelTel account. Use when you need to page through or synchronize user records.
- `TELTEL_LIST_AUTODIALER_ACTIONS` — List Autodialer Actions — Tool to retrieve the action history for an autodialer campaign. Use when you need to view the list of actions performed on a specific autodialer campaign.

## Auth

Auth schemes: `API_KEY`.

## How agents use Teltel

Inside a Definable workflow, Teltel is one of the tools the **Distributor specialist** can call. Example coordination patterns:

- **Researcher → Teltel** — the Researcher (GPT-5.5) pulls context from Teltel (records, threads, documents), synthesises findings, and briefs the rest of the team.
- **Writer → Distributor → Teltel** — the Writer (Claude Opus 4.7) drafts copy in brand voice, the Verifier passes it, then the Distributor writes the result into Teltel (create record, post message, draft email).
- **Designer / Engineer → Distributor → Teltel** — the Designer ships an asset or the Engineer ships a code change, the Distributor delivers it via Teltel (attach file, open PR comment, post status).

The Verifier checks every Teltel call. On rate limit, schema drift, or auth refresh it self-heals and retries — the workflow completes without manual intervention.

## Categories

- phone & sms — https://definable.ai/apps/category/phone-&-sms/
- call tracking — https://definable.ai/apps/category/call-tracking/

## Related

- HTML page: https://definable.ai/apps/teltel/
- Same category (phone & sms): https://definable.ai/apps/category/phone-&-sms/
- All integrations: https://definable.ai/apps/
- Workflow (multi-agent loop): https://definable.ai/workflow/
- Apps llms.txt index: https://definable.ai/llms-apps.txt