# Specific AI integration on Definable

> Sales call analytics to drive revenue

## What this connects

Sales call analytics to drive revenue

Vendor: https://www.specific.app/

## Tools available

**18** tools available. First 12:

- `SPECIFIC_CREATE_COMPANY` — Create Company — Tool to create a new company record in the Specific platform. Use when you need to add a new company to the workspace with optional ID, name, and custom attributes.
- `SPECIFIC_CREATE_CONVERSATION` — Create Conversation — Tool to create a new conversation (survey response) in the Specific platform. Use when you need to add a new conversation with content, optional contacts, companies, and custom fields. Content can be a simple string or structured ProseMirror document with headings and paragraphs.
- `SPECIFIC_CREATE_OR_UPDATE_COMPANY` — Create or Update Company — Tool to upsert a company record in the Specific platform (create if not exists, update if exists). Use when you need to ensure a company exists with specific data, creating or updating as necessary based on the filter criteria.
- `SPECIFIC_CREATE_OR_UPDATE_USER` — Create Or Update User — Tool to upsert a user record in the Specific platform (creates if not exists, updates if exists). Use when you need to ensure a contact exists with specific data, merging with existing records based on email or ID.
- `SPECIFIC_CREATE_USER` — Create User — Tool to create a new user (contact) record in the Specific platform. Use when you need to add a new contact with email, name, and optional custom attributes or company association.
- `SPECIFIC_DELETE_COMPANY` — Delete Company — Tool to delete a company record from the Specific platform. Use when you need to remove a company by its ID. The operation is permanent and returns the deleted company's details.
- `SPECIFIC_DELETE_COMPANY_ATTRIBUTES` — Delete Company Attributes — Tool to delete specific custom field attributes from a company record. Use when you need to remove custom attributes by their keys from a company. Returns the updated company details.
- `SPECIFIC_DELETE_USER` — Delete User — Tool to remove a user record from the Specific platform. Use when you need to permanently delete a contact from the workspace.
- `SPECIFIC_DELETE_USER_ATTRIBUTES` — Delete User Attributes — Tool to delete specific custom field attributes from a user record in the Specific platform. Use when you need to remove custom field values from a contact without deleting the contact itself.
- `SPECIFIC_GET_MY_WORKSPACE` — Get My Workspace — Tool to get current workspace information for the authenticated user. Use when you need to retrieve the workspace ID and name for the authenticated API key.
- `SPECIFIC_LIST_COMPANIES` — List Companies — Tool to query company records from the Specific platform via GraphQL. Use when you need to retrieve company information, optionally filtering by ID or name.
- `SPECIFIC_LIST_CONVERSATIONS` — List Conversations — Tool to query conversation records (survey responses) from the Specific platform via GraphQL. Use when you need to retrieve customer feedback, survey responses, or conversation history. Returns up to 20 most recent conversations, optionally filtered by source identifiers.

## Auth

Auth schemes: `API_KEY`.

## How agents use Specific

Inside a Definable workflow, Specific is one of the tools the **Distributor specialist** can call. Example coordination patterns:

- **Researcher → Specific** — the Researcher (GPT-5.5) pulls context from Specific (records, threads, documents), synthesises findings, and briefs the rest of the team.
- **Writer → Distributor → Specific** — the Writer (Claude Opus 4.7) drafts copy in brand voice, the Verifier passes it, then the Distributor writes the result into Specific (create record, post message, draft email).
- **Designer / Engineer → Distributor → Specific** — the Designer ships an asset or the Engineer ships a code change, the Distributor delivers it via Specific (attach file, open PR comment, post status).

The Verifier checks every Specific call. On rate limit, schema drift, or auth refresh it self-heals and retries — the workflow completes without manual intervention.

## Categories

- ai sales tools — https://definable.ai/apps/category/ai-sales-tools/
- analytics — https://definable.ai/apps/category/analytics/

## Related

- HTML page: https://definable.ai/apps/specific/
- Same category (ai sales tools): https://definable.ai/apps/category/ai-sales-tools/
- All integrations: https://definable.ai/apps/
- Workflow (multi-agent loop): https://definable.ai/workflow/
- Apps llms.txt index: https://definable.ai/llms-apps.txt