# Netsuite AI integration on Definable

> NetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for comprehensive business oversight

## What this connects

NetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for comprehensive business oversight

Vendor: https://www.netsuite.com

## Tools available

**86** tools available. First 12:

- `NETSUITE_ASYNC_GET_JOB_STATUS` — Get Async Job Status — Retrieves the current status of an asynchronous NetSuite REST job. Use this tool to check whether an async job has completed and its progress state. When you submit any NetSuite REST API request with the 'Prefer: respond-async' header, NetSuite returns a Location header containing the job ID. Use that job ID with this tool to poll the job's status. The response indicates if the job is completed, its progress state (pending/processing/succeeded/failed), and provides links to retrieve the job results once completed.
- `NETSUITE_ASYNC_GET_JOB_TASK` — Get Async Job Task — Retrieves the task reference (task ID and URL) for an asynchronous job in NetSuite. Use this action after submitting an async request with 'Prefer: respond-async' header and receiving a job_id in the Location header. The task ID is required to retrieve the job's result using the async get job task result action. Typical workflow: 1) Submit async request → 2) Get job_id → 3) Use this action to get task_id → 4) Poll job status → 5) Retrieve results with task_id.
- `NETSUITE_ASYNC_GET_JOB_TASK_RESULT` — Async Get Job Task Result — Tool to retrieve the payload result of a completed async task. Use after confirming the async job and task have completed to fetch the operation's output.
- `NETSUITE_CREATE_CUSTOMER` — Create Customer — Creates a new customer record in NetSuite. Requires subsidiary ID and either company name (for business customers) or first/last name (for individual customers). Returns the location URL of the created customer record, or an async job URL if using async mode.
- `NETSUITE_CREATE_CUSTOMER_PAYMENT` — Create Customer Payment — Creates a customer payment record in NetSuite. Requires account (deposit account), customer reference, and payment amount. Optionally link payment to specific invoices via the 'apply' sublist. Returns the URL of the created payment record.
- `NETSUITE_CREATE_EMPLOYEE` — Create Employee — Creates a new employee record in NetSuite. Required: firstName, lastName, and subsidiary ID. Returns the URL of the created employee in the location field. Supports async creation with 'respond-async' preference.
- `NETSUITE_CREATE_INVOICE` — Create Invoice — Tool to create a new invoice record. Use when you have all required invoice details and want to add them to NetSuite.
- `NETSUITE_CREATE_ITEM` — Create Item — Creates a new item record in NetSuite via REST API. Supports multiple item types including inventory items, service items, and description items. Returns the URL of the created item. Use this when you need to add new products, services, or descriptive items to the NetSuite catalog.
- `NETSUITE_CREATE_JOURNAL_ENTRY` — Create Journal Entry — Tool to create a new journal entry record. Use when posting balanced debits and credits to the general ledger.
- `NETSUITE_CREATE_JWT_CLIENT_ASSERTION` — Create JWT Client Assertion — Tool to build a JWT client assertion for NetSuite OAuth2 client credentials. Use before exchanging for an access token.
- `NETSUITE_CREATE_PURCHASE_ORDER` — Create Purchase Order — Tool to create a new purchase order record. Use when you need to submit a purchase order to a vendor.
- `NETSUITE_CREATE_RECORD` — Create Record — Creates a new NetSuite record of any type (customer, vendor, invoice, sales order, etc.). Use this action when you need to create any type of record in NetSuite. Provide the record type identifier and a JSON body with all required fields. Consider using GET_RECORD_METADATA first to discover required fields and valid values. Supports both synchronous (immediate) and asynchronous (background) creation. Returns the new record's ID and location URL. Limitations: Does not support subrecord creation or bulk operations (use dedicated bulk actions instead).

## Auth

Auth schemes: `OAUTH2`.

## How agents use Netsuite

Inside a Definable workflow, Netsuite is one of the tools the **Distributor specialist** can call. Example coordination patterns:

- **Researcher → Netsuite** — the Researcher (GPT-5.5) pulls context from Netsuite (records, threads, documents), synthesises findings, and briefs the rest of the team.
- **Writer → Distributor → Netsuite** — the Writer (Claude Opus 4.7) drafts copy in brand voice, the Verifier passes it, then the Distributor writes the result into Netsuite (create record, post message, draft email).
- **Designer / Engineer → Distributor → Netsuite** — the Designer ships an asset or the Engineer ships a code change, the Distributor delivers it via Netsuite (attach file, open PR comment, post status).

The Verifier checks every Netsuite call. On rate limit, schema drift, or auth refresh it self-heals and retries — the workflow completes without manual intervention.

## Categories

- accounting — https://definable.ai/apps/category/accounting/
- ecommerce — https://definable.ai/apps/category/ecommerce/

## Related

- HTML page: https://definable.ai/apps/netsuite/
- Same category (accounting): https://definable.ai/apps/category/accounting/
- All integrations: https://definable.ai/apps/
- Workflow (multi-agent loop): https://definable.ai/workflow/
- Apps llms.txt index: https://definable.ai/llms-apps.txt