# Fireberry AI integration on Definable

> Fireberry is a CRM platform that offers integrations with various tools and applications to streamline business processes.

## What this connects

Fireberry is a CRM platform that offers integrations with various tools and applications to streamline business processes.

Vendor: https://www.fireberry.com/

## Tools available

**123** tools available. First 12:

- `FIREBERRY_CREATE_A_COMPETITOR` — Create a Competitor — Tool to create a new competitor in Fireberry. Use when you need to track competitive companies, including their products, SWOT analysis, revenue, and contact information.
- `FIREBERRY_CREATE_A_CONTACT` — Create a Fireberry contact — Tool to create a new contact in Fireberry CRM. Use when you need to add a new person to the system with contact information, billing address, and related account details.
- `FIREBERRY_CREATE_ACTIVITY_LOG` — Create an Activity Log — Create a new Activity Log record in Fireberry. Use when you need to log activities such as phone calls, meetings, or other interactions with contacts and accounts.
- `FIREBERRY_CREATE_A_DATE_FIELD` — Create a date field — Tool to create a new date field in a Fireberry object/table. Use when you need to add custom date fields to CRM objects like accounts, contacts, or other entities for tracking dates such as contract dates, anniversaries, or custom date attributes.
- `FIREBERRY_CREATE_A_LOOKUP_FIELD` — Create a Fireberry lookup field — Tool to create a lookup field in Fireberry CRM. Use when you need to add a lookup field that relates records from one object type to another.
- `FIREBERRY_CREATE_AN_ACCOUNT` — Create a new Fireberry account — Tool to create a new account in Fireberry CRM. Use when you need to add a new company or organization to the system with detailed information including contact details, billing address, and business metadata.
- `FIREBERRY_CREATE_AN_ARTICLE` — Create an Article — Tool to create a new article in Fireberry. Use when you need to add knowledge base articles, documentation, or help content to the system. The article requires a name (title) and subject (category). You can optionally provide the article body, description, owner, state, status, and view count.
- `FIREBERRY_CREATE_AN_ASSET` — Create a Fireberry asset — Creates a new asset (account product) in Fireberry. Use this to associate products or services with customer accounts, tracking details like quantity, price, installation dates, and status.
- `FIREBERRY_CREATE_AN_OPPORTUNITY` — Create an Opportunity — Tool to create a new opportunity in Fireberry CRM. Use when you need to add a new sales opportunity to track potential deals with estimated values, close dates, and associated accounts.
- `FIREBERRY_CREATE_AN_ORDER_ITEM` — Create an Order Item — Tool to create a new order item in Fireberry CRM. Use when you need to add line items or products to an existing order with details like quantity, price, and description.
- `FIREBERRY_CREATE_A_NOTE` — Create a note — Create a new note record in Fireberry. Use when you need to add notes to records such as accounts, contacts, or other objects. Supports HTML formatting and reply threads.
- `FIREBERRY_CREATE_A_PHONE_CALL` — Create a phone call — Creates a new phone call record in Fireberry's call log. Use this to log incoming, outgoing, or internal phone calls with details like duration, status, and participants.

## Auth

Auth schemes: `API_KEY`.

## How agents use Fireberry

Inside a Definable workflow, Fireberry is one of the tools the **Distributor specialist** can call. Example coordination patterns:

- **Researcher → Fireberry** — the Researcher (GPT-5.5) pulls context from Fireberry (records, threads, documents), synthesises findings, and briefs the rest of the team.
- **Writer → Distributor → Fireberry** — the Writer (Claude Opus 4.7) drafts copy in brand voice, the Verifier passes it, then the Distributor writes the result into Fireberry (create record, post message, draft email).
- **Designer / Engineer → Distributor → Fireberry** — the Designer ships an asset or the Engineer ships a code change, the Distributor delivers it via Fireberry (attach file, open PR comment, post status).

The Verifier checks every Fireberry call. On rate limit, schema drift, or auth refresh it self-heals and retries — the workflow completes without manual intervention.

## Categories

- crm — https://definable.ai/apps/category/crm/

## Related

- HTML page: https://definable.ai/apps/fireberry/
- Same category (crm): https://definable.ai/apps/category/crm/
- All integrations: https://definable.ai/apps/
- Workflow (multi-agent loop): https://definable.ai/workflow/
- Apps llms.txt index: https://definable.ai/llms-apps.txt
