# DocsBot AI AI integration on Definable

> DocsBot AI enables the creation of custom chatbots trained on your documentation, facilitating automated customer support and content generation.

## What this connects

DocsBot AI enables the creation of custom chatbots trained on your documentation, facilitating automated customer support and content generation.

Vendor: https://docsbot.ai

## Tools available

**38** tools available. First 12:

- `DOCSBOT_AI_CAPTURE_CONVERSATION_LEAD` — Capture Conversation Lead — Tool to capture lead information by updating conversation metadata and saving the lead. Works whether or not the conversation has been created yet.
- `DOCSBOT_AI_CREATE_BOT` — Create Bot — Tool to create a new bot within a team. Use when you have a valid team ID and want to provision a new bot.
- `DOCSBOT_AI_CREATE_SOURCE` — Create Bot Source — Tool to create a new source for a bot. Sources can be URLs, files, sitemaps, and other types. Use when you have content to add to a bot's knowledge base. For file-based sources, first upload the file using the Upload File to Cloud Storage action.
- `DOCSBOT_AI_CREATE_WEBHOOK` — Create Webhook — Tool to create a new webhook subscription for a bot. Use when you want to receive real-time notifications for specific events (lead.created, deep_research.done, conversation.escalated, conversation.rated). The target URL must be publicly accessible and support HTTPS.
- `DOCSBOT_AI_DELETE_BOT` — Delete Bot — Tool to delete a specific bot by its ID. Use after confirming the bot ID is correct to permanently remove a bot from the system.
- `DOCSBOT_AI_DELETE_CONVERSATION` — Delete Conversation — Tool to delete a specific conversation by its ID. Use after confirming the conversation ID is correct to permanently remove a conversation. Requires edit permission.
- `DOCSBOT_AI_DELETE_LEAD` — Delete Lead — Tool to delete a specific lead by ID. Use after confirming the lead ID to permanently remove a lead record from the system.
- `DOCSBOT_AI_DELETE_QUESTION` — Delete Question — Tool to delete a specific question from history. Use after confirming the question ID to permanently remove a question log entry from the system.
- `DOCSBOT_AI_DELETE_SOURCE` — Delete Source — Tool to delete a specific source from a bot by its ID. Use after confirming the source ID is correct to permanently remove a source from the bot's knowledge base.
- `DOCSBOT_AI_DELETE_WEBHOOK` — Delete Webhook — Tool to delete a webhook (unsubscribe) by its ID. Use after confirming the webhook ID is correct to permanently remove a webhook subscription.
- `DOCSBOT_AI_DOCSBOT_CONVERSATION_TICKET_CREATION` — Generate Conversation Ticket — Generates a structured support ticket from a Chat Agent conversation. Use this tool to convert an existing bot conversation into a formatted helpdesk ticket containing a subject line and message body written from the user's perspective. Prerequisites: - Requires a conversation created via the Chat Agent API (not the legacy Chat API) - Requires Standard plan or higher - The conversation must exist and be accessible with the provided credentials
- `DOCSBOT_AI_GET_BOT` — Get Bot Details — Tool to fetch details of a specific bot by ID within a team. Use after confirming valid team and bot IDs.

## Auth

Auth schemes: `API_KEY`.

## How agents use DocsBot AI

Inside a Definable workflow, DocsBot AI is one of the tools the **Distributor specialist** can call. Example coordination patterns:

- **Researcher → DocsBot AI** — the Researcher (GPT-5.5) pulls context from DocsBot AI (records, threads, documents), synthesises findings, and briefs the rest of the team.
- **Writer → Distributor → DocsBot AI** — the Writer (Claude Opus 4.7) drafts copy in brand voice, the Verifier passes it, then the Distributor writes the result into DocsBot AI (create record, post message, draft email).
- **Designer / Engineer → Distributor → DocsBot AI** — the Designer ships an asset or the Engineer ships a code change, the Distributor delivers it via DocsBot AI (attach file, open PR comment, post status).

The Verifier checks every DocsBot AI call. On rate limit, schema drift, or auth refresh it self-heals and retries — the workflow completes without manual intervention.

## Categories

- ai chatbots — https://definable.ai/apps/category/ai-chatbots/
- customer support — https://definable.ai/apps/category/customer-support/

## Related

- HTML page: https://definable.ai/apps/docsbot_ai/
- Same category (ai chatbots): https://definable.ai/apps/category/ai-chatbots/
- All integrations: https://definable.ai/apps/
- Workflow (multi-agent loop): https://definable.ai/workflow/
- Apps llms.txt index: https://definable.ai/llms-apps.txt