# Convolo AI AI integration on Definable

> Convolo.ai is an AI-powered communications platform designed to enhance sales calls and improve conversion rates through rapid lead response and integration capabilities.

## What this connects

Convolo.ai is an AI-powered communications platform designed to enhance sales calls and improve conversion rates through rapid lead response and integration capabilities.

Vendor: https://convolo.ai/

## Tools available

**7** tools available. First 7:

- `CONVOLO_AI_CREATE_CHARACTER` — Create Character — Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
- `CONVOLO_AI_EVALUATE_CHARACTER` — Evaluate Character Performance — Evaluates a conversation session across 9 quality dimensions (clarity, courtesy, product knowledge, etc.) using AI analysis. Returns structured ratings and feedback. Prerequisites: - A valid session_id from Get Character Response - A character_id from Create Character - Prompt must include [[conversation_history]] placeholder Note: This API requires Professional Plan or higher access.
- `CONVOLO_AI_GENERATE_STARTER_CONVERSATION` — Generate Starter Conversation — Generates AI-powered conversation starter suggestions for a character. This tool creates contextually relevant opening lines or follow-up dialogue suggestions that can be used to initiate or continue conversations with AI characters. Perfect for chatbots, virtual assistants, game NPCs, or interactive storytelling applications. Use this when you need: - Opening conversation starters for a new interaction (sessionId="-1") - Follow-up suggestions based on an ongoing conversation (provide existing sessionId) - Multiple conversation options to choose from
- `CONVOLO_AI_GET_CHARACTER_RESPONSE` — Get Character Response — Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
- `CONVOLO_AI_LIST_VOICES` — List Voices — Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
- `CONVOLO_AI_SET_CORE_AI_SETTINGS` — Set Core AI Settings — Updates the core AI settings (model and/or temperature) for an existing Convai character. Use this action to: - Switch the AI model powering a character (e.g., from GPT-4o to Claude) - Adjust response creativity via temperature parameter (0.0=deterministic, 1.0=creative) - Fine-tune character behavior without recreating the character Prerequisites: Requires a valid charID from a previously created character. At least one of model_group_name or temperature must be specified.
- `CONVOLO_AI_UPLOAD_KNOWLEDGE_BANK` — Upload Knowledge Bank File — Tool to upload a knowledge bank file. Use when you have a file ready to add to Convolo AI's knowledge bank (Enterprise plan only).

## Auth

Auth schemes: `API_KEY`.

## How agents use Convolo AI

Inside a Definable workflow, Convolo AI is one of the tools the **Distributor specialist** can call. Example coordination patterns:

- **Researcher → Convolo AI** — the Researcher (GPT-5.5) pulls context from Convolo AI (records, threads, documents), synthesises findings, and briefs the rest of the team.
- **Writer → Distributor → Convolo AI** — the Writer (Claude Opus 4.7) drafts copy in brand voice, the Verifier passes it, then the Distributor writes the result into Convolo AI (create record, post message, draft email).
- **Designer / Engineer → Distributor → Convolo AI** — the Designer ships an asset or the Engineer ships a code change, the Distributor delivers it via Convolo AI (attach file, open PR comment, post status).

The Verifier checks every Convolo AI call. On rate limit, schema drift, or auth refresh it self-heals and retries — the workflow completes without manual intervention.

## Categories

- ai sales tools — https://definable.ai/apps/category/ai-sales-tools/
- phone & sms — https://definable.ai/apps/category/phone-&-sms/

## Related

- HTML page: https://definable.ai/apps/convolo_ai/
- Same category (ai sales tools): https://definable.ai/apps/category/ai-sales-tools/
- All integrations: https://definable.ai/apps/
- Workflow (multi-agent loop): https://definable.ai/workflow/
- Apps llms.txt index: https://definable.ai/llms-apps.txt